Client Success Manager jobs in Canada
Remote Customer Success Specialist
Job summary
A fitness equipment supplier is seeking a Remote Customer Service Specialist to enhance customer interactions from order to installation. This role involves responding to inquiries and resolving issues efficiently. Ideal candidates will have over a year of customer service experience, strong communication skills, and a positive attitude. The position offers competitive pay, comprehensive benefits, and the opportunity for career growth in a 100% remote environment.
Benefits
Qualifications
- 1+ years of experience in customer service or client-facing role.
- Comfortable using CRM or support tools.
- Interest in fitness or familiarity with gym equipment is a plus.
Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Help customers with orders, shipping questions, and troubleshooting.
- Track and resolve issues by collaborating with internal teams.
- Maintain records of customer interactions using CRM.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.