Architect jobs in Canada
Senior Escalation Architect – Remote/Hybrid Canada
Bentley Systems
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Autodesk
Cloud Architect — Modernization & Cloud Migration Leader
Teramach Technologies, Inc.
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Teramach Technologies, Inc.
Senior Cloud Solutions Architect - Public Cloud & IaC Lead
Scotiabank
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BENTLEY SYSTEMS, INC.
Senior DSP/NPU ML Modeling Engineer — Architect ML Cores
Qualcomm
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Huawei Technologies Canada Co., Ltd.
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Fortra
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Carta
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Global Compensation Architect – Pay Strategy & Analytics
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Senior iOS Mobile Architect — AI-Driven & Scalable
Intuit Inc.
Senior Escalation Architect – Remote/Hybrid Canada
Job summary
A global software solutions provider is seeking a De-Escalation Architect to address complex technical issues. The role requires a Bachelor's in Computer Science and at least 7 years of relevant experience. This position involves resolving customer challenges, supporting team collaboration, and maintaining high customer satisfaction. A hybrid work environment is provided, requiring occasional in-person communication.
Benefits
Qualifications
- Minimum of 7 years of experience in a technical support or software development role.
- Proven experience in software development and root cause analysis.
- Strong analytical and problem-solving skills.
Responsibilities
- Leverage technical resources to resolve complex technical issues.
- Serve as the primary point of contact for escalated customer issues.
- Maintain detailed records of all escalated issues.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.