Ai jobs in Canada
Principal Account Leader – Healthcare CX (Canada)
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Principal Account Leader – Healthcare CX (Canada)
Job summary
A leading healthcare technology firm is seeking a Principal for Account Management to enhance customer relationships and drive account growth. This role requires 8-10 years of experience in a digital health or tech environment, with a focus on strategic account management. The ideal candidate will possess strong client management and communication skills, and will partner with digital leaders to ensure success through innovative AI-driven solutions. This position offers a competitive salary range of $160,000 - $190,000 CAD and a mix of office and remote work opportunities.
Qualifications
- 8-10 years of experience in digital health, tech, or healthcare management consulting.
- Experience developing strategies and user-facing solutions for digital health applications.
- Experience negotiating service and software upsells or handling client renewals.
Responsibilities
- Act as the primary business lead and strategic relationship owner for platform customers.
- Drive strong customer health and account growth through upsells and cross-sells.
- Measure and ensure customers achieve desired business outcomes.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.