Technical Product Manager (SW Architect)

LotusFlare, Inc; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading SaaS provider in Toronto is seeking a Product Manager to contribute to product strategy and lead development teams. The ideal candidate will have 5+ years of experience in software development and strong architecture design skills. Responsibilities include executing product features and ensuring user satisfaction. This role offers opportunities for professional growth and is centered around impactful work that enhances customer experiences. Join the team to innovate within a globally recognized platform!

Benefits

Purposeful work

Growth opportunities

Competitive salary

Qualifications

• 5+ years of experience in software development and/or product management for enterprise SaaS applications.
• Strong knowledge of software design patterns.
• Experience building enterprise applications with backend and frontend interactions.

Responsibilities

• Contribute to the vision, strategy, prioritization, and execution of product features.
• Lead the ideation, technical development, and launch of innovative products.
• Analyze and monitor qualitative and quantitative data to develop a remarkable user experience.

Skills

Software architecture design

Collaboration with engineering teams

Data-driven decision making

API design and implementation

UML diagram production

Education

Bachelor’s degree in Computer Science or related field

Job description

Responsibilities

• Contribute to the vision, strategy, prioritization, and execution of product features for LotusFlare’s software stack
• Lead the ideation, technical development, and launch of innovative products
• Manage technical software products from kick-off to launch
• Turn incomplete, conflicting, or ambiguous inputs into action plans
• Drive product development with a team of world‑class engineers and designers
• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
• Partner with other cross‑functional teams including engineering, UX/UI, sales, marketing, and customer success
• Analyze and monitor qualitative and quantitative data to develop the most remarkable user experience
• Define core metrics that measure the drivers of the business

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field
• 5+ years of experience in software development and/or product management for enterprise SaaS applications
• Strong experience in software architecture design and implementation
• Solid knowledge of software design patterns and/or enterprise application patterns
• Proven ability to collaborate deeply with engineering teams on high‑level and low‑level system design and architecture
• Experience building enterprise applications with both backend and frontend interactions
• Good understanding of designing and delivering applications with built‑in AI capabilities
• Strong communication skills, attention to detail, and the ability to manage multiple stakeholders and initiatives
• Demonstrated ability to synthesize quantitative and qualitative data to make data‑driven decisions
• Ability to design and implement Open APIs
• Good understanding and experience with MACH principles
• Ability to understand and produce UML diagrams

Nice to have

• 3+ years of experience working in an enterprise software company
• Knowledge or experience with telecom BSS products
• 3+ years of hands‑on experience in at least one of the following domains:
  • Product Catalog
  • Pricing
  • Order Management
• At least three completed customer projects or product development cycles in one of the above domains

About us

LotusFlare is a provider of cloud‑native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high‑speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting‑edge practices in cloud‑native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer’s journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T‑Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

If you require disability related accommodation to participate in the recruitment process, please advise the Human Resources Department as soon as possible. Accommodation may be provided in all steps of the hiring process.