Accounting jobs in Canada
Senior Manager, Customer Success — Finance & FP&A
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Iris Software
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Senior Manager, Customer Success — Finance & FP&A
Job summary
A leading software company in Toronto is seeking a Senior Manager, Customer Success. This role involves leading a Customer Success team, ensuring high-value account retention, and driving product adoption. Ideal candidates have experience in finance or accounting and possess strong leadership and communication skills. The position offers an opportunity to impact customer outcomes significantly in a fast-paced environment.
Qualifications
- 7+ years of experience in Customer Success or related role.
- 3+ years in people management.
- Experience in finance or accounting is preferred.
Responsibilities
- Lead and mentor the Customer Success team.
- Oversee high-value accounts for customer retention.
- Collaborate with Product and Engineering for customer insights.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.