Tech III

BGIS; Ottawa; On-site; CAD 47,000 - 59,000; Full time

Job summary

A facility management service provider in Ottawa is seeking a Technician III who will be responsible for operating and maintaining facility mechanical systems. The role involves performing inspections, preventative maintenance, and troubleshooting issues in HVAC systems. Candidates should have at least 3 years of relevant experience and a valid driver's license. This full-time position offers a salary range of $47,118 - $58,897 per year, along with a commitment to diversity and inclusion in the workplace.

Qualifications

• Minimum 3 years experience in maintenance of HVAC or related systems.
• Ability to troubleshoot and repair mechanical systems.
• Valid driver's license is required.

Responsibilities

• Perform routine inspections and maintenance on facility systems.
• Ensure compliance with health and safety standards.
• Manage work order lifecycle and maintain quality standards.

Skills

Troubleshooting facility and equipment

Preventive and corrective maintenance

Client service orientation

Strong communication skills

Mentoring skills

Education

High school diploma with trades training

Building Operator Certification

Tools

Building Automation Systems (BAS)

HVAC Systems

Job description

Overview

Who We Are
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 6,500 globally, we focus on enabling innovation through the services we deliver while pursuing opportunities that benefit our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com.

Summary
Technician III is responsible for operating the facility including, but not limited to, mechanical and other supporting systems; performing structured inspections, preventative and corrective maintenance, and routine and on-demand services on facility mechanical equipment and other systems. The Technician III also performs work in accordance with established processes and practices and complies with internal and external requirements including environmental, health and safety, and fire protection.

Key Duties & Responsibilities

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met and asset integrity of the assigned facility is maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment systems monitoring and inspection.
• Operates facility mechanical and other systems.
• Manages the work order lifecycle, progressing the work from dispatch through to completion and records resolution data within the service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
• Assists in the implementation of the preventative maintenance (PM) program. Ensures deficiencies are identified, recorded, escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

Education, Job-Related Years of Experience & Qualifications

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating, ventilation and air conditioning systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot and repair mechanical and other building systems and equipment.
• Strong environmental, health, and safety mindset.
• Strong client-service orientation with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Knowledge and understanding of HVAC Systems.
• Effective communication skills for data relay, exchange, feedback, and clarification.
• Mentoring skills to support lower level technicians’ development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following)

• Building Operator Certification or equivalent through an accredited institution required.
• Provincial HVAC or apprentice license (e.g., Gasfitter I & II license, refrigeration license, etc.).

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is committed to diversity and inclusion as a key business driver. We strive for a barrier-free recruitment process by providing equal employment opportunities to individuals of all backgrounds. Diversity promotes organizational success.

About Us

We value transparency in our hiring processes. Please note that artificial intelligence may be used in certain stages to screen, assess, or select applicants; however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About the Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. We are committed to diversity and inclusion and to maintaining a barrier-free recruitment process. BGIS is an equal opportunity employer, and we welcome you to apply. If you require accommodation during the recruitment process, please contact us at [e-mail]. Upon request for accommodation, we will arrange suitable accommodation taking into account the applicant's accessibility needs due to disability.