System Administrator

Procom; Ottawa; Remote; CAD 80,000 - 100,000; Full time

Job summary

A public sector client is seeking an experienced Senior System Administrator for a 3-year contract, fully remote. Responsibilities include managing Microsoft Azure and M365 services, ensuring compliance, and providing training to internal staff. Candidates should have a minimum of 10 years in system administration, with specific experience in MECM/SCCM, InTune, and Windows 11. The role offers a flexible start date upon contract award.

Qualifications

• Minimum of 10 years of experience as a System Administrator.
• 5 years managing MECM/SCCM environments required.
• In-depth knowledge of InTune and Windows 11 is essential.

Responsibilities

• Provide guidance on compliance and technical requirements.
• Administrate and support Microsoft Azure and M365 services.
• Deliver training and documentation to internal IT staff.

Skills

System Administration

MECM/SCCM management

InTune

Patch My PC

Windows 11

Job description

Overview

Senior System Administrator

On behalf of our public sector client, we are looking for a Senior System Administrator. This is a 3-year contract, fully remote, job opportunity.

Responsibilities

• Compliance & Governance: Provide guidance on technical and procedural requirements to comply with SSC and TBS guardrails and playbooks; ensure alignment from both implementation and documentation standpoints.
• Administration & Support: Administrate, implement, configure, and support Microsoft Azure and M365 services such as SharePoint, OneDrive for Business, Intune, and others; provide technical services including troubleshooting and resolving issues related to Azure and M365; assist and support other IT teams with M365 and Azure service needs and integrations (e.g., Power Automate, PowerApps); build PowerShell scripts or use automation tools to manage Azure and M365 configurations; upgrade M365 E3 licenses to E5, including all related configurations and tasks; perform operational tasks such as reviewing access logs, managing user access (e.g., blocking / unblocking users outside Canada), and responding to IM-driven requests (e.g., retrieving and granting access to documents and folders in Azure, M365, SharePoint).
• Knowledge Transfer: Provide knowledge transfer, coaching, and / or training to PSC employees to enable them to perform similar work across the organization; develop and deliver all relevant materials including change processes, risks, action items, issues, resolutions, solutions, and decisions for knowledge transfer purposes.
• Documentation & Reporting: Prepare and submit weekly timesheets, status reports, and work plans; develop documentation such as requirements, feasibility studies, cost estimates, design specifications, and technical recommendations; gather IT requirements, analyze information, provide recommendations, and document results; analyze and recommend solution alternatives and options.

Qualifications

• Must have within the last fifteen (15) years a minimum of ten (10) years of experience as a System Administrator.
• Must have within the last ten (10) years a minimum of five (5) years managing MECM / SCCM environments, for both server-side components (site server, SQL, distribution points) and workstation-side components (client health, deployments, compliance).
• Must have an in-depth knowledge of InTune.
• Must have an in-depth knowledge of Patch My PC.
• Must have an in-depth knowledge of Windows 11.

Knowledge Transfer

• Must have the ability to deliver hands-on training and documentation to internal IT staff.
• Experience developing materials covering change processes, risks, action items, and resolutions.
• Proven ability to coach and train internal IT staff for solution sustainability.

Additional Information

• Start Date: Upon contract award
• Assignment Length: 3 years
• Security Requirement: Enhanced Reliability