supervisor - retail

Wilson's Lifestyle Centre; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company in Saskatoon seeks a Retail Supervisor to lead a team and drive sales while ensuring operational excellence. Key responsibilities include staff management, inventory control, and providing high quality customer service. The ideal candidate will have retail experience, strong communication skills, and be able to manage multiple tasks efficiently. This position offers a salary of $16.00–$18.00 per hour along with various employee benefits.

Benefits

30% discount on Food and Beverage

15% discount on regular priced items

Access to exclusive staff discounts on BBQs

Dental care

Extended health care

Life insurance

On-site parking

Store discount

Vision care

Qualifications

• Previous experience in a retail supervisory role is preferred.
• Must be organized and able to manage multiple tasks.
• Physical capability to lift objects up to 30 pounds and stand for extended periods.

Responsibilities

• Guide and motivate staff to elevate sales and improve efficiency.
• Manage stock levels and optimize inventory.
• Ensure customer service and health and safety standards are met.
• Handle customer complaints effectively.
• Lead employee training sessions.

Skills

Multitasking

Delegating effectively

Written and verbal communication

Attention to detail

Microsoft Office proficiency

Job description

Overview

Wilson's Lifestyle Centre is seeking a Retail Supervisor to lead a dynamic retail team. This position requires a hands-on leader who can drive sales, maintain high standards of customer care, and uphold operational excellence in a fast-paced environment.

Responsibilities

• Assist in guiding and motivating staff to elevate sales and improve operational efficiency
• Contribute to managing stock levels and make critical decisions regarding stock control to optimize inventory
• Ensure the highest standards of quality, customer service, and health and safety are consistently met
• Address customer complaints and feedback promptly and effectively
• Efficiently create and process purchase orders
• Lead employee training sessions to enhance skills and knowledge
• Commit to providing exceptional quality service
• Identify operational challenges and implement new procedures to resolve issues
• Engage in coaching, counseling, and, when necessary, disciplining employees to maintain a productive work environment
• Provide clear and concise instructions to employees to ensure a smooth workflow
• Organize workflow and confirm that employees comprehend their responsibilities and tasks

Requirements

• Maintain a flexible schedule, including days, evenings and weekends
• Previous experience in a comparable role, preferably in retail
• Proficiency in multitasking, delegating effectively, and ensuring follow-up
• Capability to offer stability and motivation to the team
• Must be able to assimilate new information and tasks swiftly
• Meet physical demands, such as lifting objects up to 30 pounds, extended periods of walking and standing, climbing, kneeling, and crouching
• High level of organization with meticulous attention to detail
• Exceptional written and verbal communication abilities
• Excellent computer skills, including a thorough understanding of computer networks and proficiency in Microsoft Office
• Additional responsibilities as delegated

Benefits

• 30% discount on Food and Beverage during your shift at the Lifestyle Café in store
• 15% discount on regular priced items storewide
• 10% discount on all dog food and treats
• 5% discount on bricks, irrigation, and lumber products
• Access exclusive staff discounts on BBQs after three months of employment
• 15% discount at Greenhawk on all items excluding saddles
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Location & Compensation

• Location: Saskatoon, SK
• Work location: On site
• Salary: $16.00–$18.00 per hour
• Terms of employment: Permanent employment, Full time
• Starts as soon as possible
• Vacancies: 1 vacancy

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