Supervisor (Part Time) - CR1127

Carters Inc.; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading children's apparel retailer in Ontario is looking for a Part-Time Supervisor to manage customer experiences and lead the store team. Applicants should have excellent communication skills and a positive mindset. Responsibilities include fostering an inclusive environment, guiding customers, and supporting team development. This role offers flexible schedules and development programs.

Benefits

Employee Assistance Program

Mental health benefits

30% discount on brands

Referral bonuses

Qualifications

• Positive and solutions-oriented mindset.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).

Responsibilities

• Manage customer experience on the sales floor.
• Maintain a positive and safe environment.
• Lead and execute business focus areas.
• Provide feedback to team and address concerns.

Skills

Positive mindset

Effective communication

Multi-tasking

Computer skills

Education

High school diploma

Job description

Join to apply for the Supervisor (Part Time) - CR1127 role at Carter’s Inc.

Overview

As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll welcome customers, introduce our baby essentials, and help prepare for the first day of school. We are looking for a leader who fosters a welcoming and inclusive environment, values and develops team skills, and continually educates themselves and others on product styles, features, and benefits.

What We Love About Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We focus on quality, team development, and a close-knit culture that supports training and development so we all succeed together. A Carter’s career emphasizes connections among customers, teams, and families, with caring, teamwork, flexibility, and growth as core values.

Benefits We Love

• Schedules that fit your life, balancing work and personal activities.
• Benefits and perks including Employee Assistance Program, mental health benefits, 30% discount on our brands, referral bonuses, and more.
• Opportunities to learn, develop skills, and grow professionally.
• Development programs to grow in your current role and beyond.

You’ll Do

• Become a product and brand expert to help families navigate from preemie to size 14.
• Welcome customers and provide guidance on product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience; coach others to success.
• Lead and execute an assigned business focus area with planning and follow-through.
• Perform Leader on Duty supervisor responsibilities by driving results and addressing customer concerns promptly and with a resolution.
• Utilize customer feedback to identify opportunities and drive improvements.
• Build customer loyalty through company-sponsored programs.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection via strong customer service, safety awareness, and controls.

Qualities We’d Love In a Candidate

• Positive and solutions-oriented mindset.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• A variety of skills and experiences.
• High school diploma.

You Can

• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods; climb ladders as required.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s For All

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. If you require any accommodation, please contact us.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. If you require any type of accommodation, please contact us.

Carter’s | OshKosh affirms its commitment to equal opportunity in all hiring, promotion, compensation, and access to benefits and opportunities.

Note: This job description is not all-inclusive. Duties may be changed or reassigned at management’s discretion, and employees may be required to perform duties not listed herein.

Location: Richmond Hill, Ontario, Canada