Supervisor, Materials Management

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Hamilton seeks a Logistics Supervisor to lead and enhance supply chain efficiency. The ideal candidate will possess a diploma in Business or Logistics, with 3-5 years of supervisory experience. Responsibilities include team training, performance assessments, and managing logistics reports for continuous improvement. Excellent leadership and analytical skills are essential for success in this role.

Qualifications

• Professional Membership in APICS, P.Log., NIGP, SCMAO preferred.
• Minimum 3-5 years related supervisory experience or combination of education and work experience.
• Strong analytical and problem solving skills.

Responsibilities

• Acts as the back-up for Manager, Logistics during absences.
• Participates in training and orientation of staff.
• Reviews and analyzes reports from third party logistics.

Skills

Leadership

Customer service

Analytical skills

Problem-solving

Communication

Interpersonal skills

Education

Two year Community College diploma in Business, Logistics, or Materials Management

Tools

HEMM

Spreadsheets

Job description

Overview

POSITION SUMMARY: This position provides leadership and supervision of activities within the Logistics department. In addition to providing support for day-to-day operations, this position is instrumental in process improvement, analysis of logistics and shipping information, problem solving of logistics issues and is a key contact with suppliers, distributors and warehouse vendors. This position also provides support and back-up to the Manager, Logistics.

Qualifications

• Two year Community College diploma in Business, Logistics, or Materials Management required.
• Professional Membership in APICS, P.Log., NIGP, SCMAO preferred.
• Demonstrated ability to understand the whole supply chain process; from requisitioning to receiving and payment.
• Minimum 3-5 years related supervisory experience; or a combination of education and work experience.
• Excellent leadership, customer service and interpersonal skills are required.
• Strong analytical and problem solving skills are required.
• Demonstrated teaching and coaching skills.
• Demonstrated excellence in communication, team building, and the ability to initiate and model positive change.
• Ability to implement change by identifying all aspects of a process to ensure that a change in one area does not detrimentally affect another.
• Excellent computer skills; able to manipulate spreadsheets, research and resolve issues from available information from systems (HEMM, 3rd Party Logistics, etc.) Data analysis to identify trends, efficiencies and process improvements.
• Personable, able to deal with multiple interruptions, high pressured environment.
• Conflict resolution skills.

Responsibilities

• Acts as the back-up for Manager, Logistics during absences.
• Participates in regular performance appraisals of direct report, providing ongoing coaching and feedback.
• Participates in the training and orientation of staff to their duties, providing ongoing direction and monitoring workflow.
• Train team members on new processes or changes in processes.
• Assigns and delegates work to the Logistics Staff.
• Reviews and analyzes reports from third party logistics, including item delivery reports, returns.
• Performs root cause analysis of third party logistics errors.
• Identifies and resolves invoice discrepancies as they relate to receiving of products.
• Identifies and resolves errors found and communicates to appropriate people.
• Instrumental in developing process flow for HLI conversion from Burlington Warehouse.
• Arranges for the delivery of ‘rush’ orders and manage ‘stat’ deliveries.
• Responds to end user requests such as inquiries regarding product availability, product returns, conversions, missing product, etc.
• Manages the courier contracts, and other related delivery contracts.
• Identifies and introduces process efficiencies.
• Participates in the ongoing monitoring, coordinating and reporting of quality auditing within the department.
• Makes recommendations to changes in the auditing process to accommodate system updates, new supplier requirements or changes in practice/processes.
• Analysis of audits/quality reports and developing a strategy and process for communication with Logistics team.
• Collaborates as needed with Strategic Sourcing to ensure a seamless, collaborative supply chain function to serve the organization.
• Other duties as assigned.