Style Advisor, Yorkville

SoulCycle; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading fitness brand in Toronto is seeking a Style Advisor for their Equinox Club in Yorkville. The ideal candidate will provide exceptional customer service, achieve sales goals, and maintain operational excellence. Retail experience and strong communication skills are essential. Benefits include complimentary club membership and various perks related to fitness services.

Benefits

Complimentary Club membership

Product and service incentives including Personal Training

Qualifications

• Experience in a customer service business, preferably in retail.
• Ability to take direction and work in a team.
• Hardworking and diligent, with honesty and integrity.

Responsibilities

• Achieve assigned monthly sales goals.
• Ensure an unparalleled customer experience.
• Assist with operational tasks and uphold inventory management.

Skills

Customer service experience

Excellent communication skills

Time management

Organizational skills

Problem solving

Job description

Overview

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. Our portfolio includes Equinox, SoulCycle, and Equinox Hotels, with locations in major US cities and internationally in London, Toronto, and Vancouver.

We are passionate about high performance living and investing in our own health and fitness. We believe everyone has untapped potential and pursue disruptive growth to deliver the Equinox experience and help members get great results. We value humility, teamwork, and a proactive approach to leadership in fashion, culture, and consumer behavior.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Job Description

We are looking for an energetic, creative, and enthusiastic Style Advisor to join the Equinox team at our Equinox Club in Yorkville. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Shop Associate provides a total and unparalleled customer experience to all visitors of Equinox and The Shop. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Shop Associate also assists with the timely and accurate completion of operational tasks.

Responsibilities

• SALES & SERVICE: Achievement of assigned monthly sales goals (individual contribution to total monthly store goal); Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox; Maintain knowledge of all club and Shop services, programs and products
• OPERATIONAL EXCELLENCE: Upholds all loss prevention and inventory management policies; Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks
• PRODUCT & PRESENTATION: Assist Shop MOD to ensure The Shop reflects company brand standards through merchandising/marketing direction and adherence to The Shop dress code; Maintain excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
• PROFESSIONAL DIMENSION: Build effective relationships with fellow employees, supervisors, and clients; Maintain knowledge of happenings and standards outside of The Shop to encourage camaraderie and team spirit; Comply with and enforce all company policies and procedures; Communicate clearly and effectively at all levels

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

• The ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business

Benefits

• AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.