Store Manager

Foot Locker, Inc.; Ottawa; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading athletic retailer in Ottawa is seeking a Store Leader to coach a team and ensure exceptional customer service. This role requires strong leadership and engagement skills, as well as the ability to drive sales and maintain a positive work environment. The ideal candidate will have at least one year in a customer-facing role and be motivated by a passion for athletic products. Competitive salary and benefits offered.

Benefits

Rate of Pay: $55,000 - $65,000 / year

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Confident in engaging customers.
• Motivated by customer interaction and athletic products.
• Versatile in responding to changes in a retail environment.
• Strong cognitive skills, including financial analysis.
• Flexibility for varied work hours.

Responsibilities

• Coach and motivate the team to drive sales.
• Ensure high levels of customer satisfaction.
• Deliver on merchandising, visual, and operational expectations.
• Act as a partner between customers and store leadership.
• Maintain product knowledge and awareness of trends.
• Contribute to a positive work environment.

Skills

Leadership ability

Customer engagement

Sales motivation

Resourcefulness

Problem analysis skills

Mathematical skills

High ethics and integrity

Flexibility

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• Rate of Pay: $55,000 - $65,000 / year
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities

In compliance with Ontario's Bill 190.