Sr. Manager - Digital Operations

-; Springdale; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading aerospace company in Newfoundland and Labrador is seeking a Digital Technology Site Leader to oversee operations and cyber security in its repair shops. This role requires a strong leader with at least 6 years of professional experience and a deep understanding of digital tools in a manufacturing environment. Responsibilities include setting IT strategy, managing teams, and ensuring compliance with security standards. The position also offers relocation assistance and emphasizes a collaborative work culture.

Benefits

Professional development

Competitive compensation

Relocation assistance

Qualifications

• 6+ years of experience in professional IT roles.
• Minimum 3 years of experience with current Information Technologies.
• Experience in managing IT within a manufacturing environment.

Responsibilities

• Oversee digital technology operations across multiple repair shops.
• Set IT strategy and drive digital improvements.
• Lead compliance with security best practices.

Skills

Strong knowledge of digital tools

Excellent leadership skills

Ability to manage multiple priorities

Education

Bachelor's degree in relevant field

Associate degree with minimum of 9 years experience

High School Diploma with minimum of 11 years experience

Tools

ERP Systems

Manufacturing Execution Systems (MES)

Job description

Job Description Summary

Digital Technology Site Leader for GE Aerospace's Repair shops (ACSC & STAC) in Springdale, OH. This leader will be responsible for overseeing shop cyber security, compliance, operations, and program execution, while supporting the deployment of new technologies. This role will have direct reports and will be partnering with the ATMRO-Repair organization to drive continuous improvement within the SQDC framework. This position oversees digital technology operations & management across 4 repair shops, supporting 500+ employees, and is responsible for performance & availability of IT infrastructure & applications, as well as partnering with the business to enable process transformation.

Job Description

Roles and Responsibilities

• Responsible for DT operations & management of all repair shops under Aviation Component Service Center (ACSC) and Services Technology Acceleration Center (STAC).
• Set IT strategy & roadmap to drive digital improvements across the shops and/or a technology or program. (ACSC & STAC has 500 people currently)
• Influences senior professional employees and below on their decisions. Viewed as a "trusted advisor" by the site executive.
• Takes part in daily management and weekly strategic planning sessions.
• Adopt & bring into practice Lean and Flight Deck fundamentals.
• Lead a team of employees focused across the digital operations space to include infrastructure, end user support, network, etc.
• Design, develop, implement and support the use of technology with geographically distributed infrastructure systems. Provide management of the tactical Digital Technology plans to ensure they meet current needs and are responsive to future needs. Maintain the integrity of the systems with applying security best practices.
• Manage global IT assets including software licenses and hardware full lifecycle management.
• Lead in the evaluation / implementation/ modification of various software solutions, including ERP, MES & Analytics solutions.
• Work with central digital product teams to resolve systemic recurring issues or enhancement needs.
• Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs).
• Coordinate and communicate all Change Management and Risk Management activities. Works with enterprise teams to ensure required patching does not conflict with business operations.
• Supports upgrades to enterprise systems by working with business partners on data validation and testing requirements.
• Initiates and coordinates outsourced supplier efforts. Management of local DT contractors.
• Participate in budgeting process and manage IT Infrastructure related projects and investments.
• Partner & collaborate with functional counterparts in supporting new product & technology introductions.
• Strategize implementation of shop floor productivity and automations.
• People leadership and management responsibilities. Identify and respond to professional growth needs for all team members and ensure they have the proper training to execute team deliverables.
• Maintain a strong cybersecurity posture at the site and comply with established standards and practices.
• Foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.

Minimum Qualifications

Bachelor's degree from accredited university or college with minimum of 6 years of professional experience OR Associates degree with minimum of 9 years of professional experience OR High School Diploma with minimum of 11 years of professional experience.

Minimum 3 years of professional experience with current Information Technologies and their influence on business functions.

• Strong knowledge of digital tools, systems, and technologies relevant to manufacturing or aerospace industries.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Note: Military experience is equivalent to professional experience.

Desired Characteristics

• Experience working IT in a manufacturing environment.
• Experienced in design, performance, availability and scalability of the infrastructure.
• Knowledge & experience managing ERP and manufacturing execution systems (MES).
• Demonstrated ability to integrate with manufacturing technologies.
• Demonstrated understanding of Lean concepts. Experience with lean manufacturing principles and methodologies (e.g., Kaizen, Standard Work, Hoshin Kanri).
• Demonstrated ability to manage team/product operations within own budget.
• Skilled in breaking down problems, documenting problem statements and estimating efforts.

Customer Mindset

Manages technical issues in complex, difficult, or stressful situations; evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.

Focused Leadership

Drives execution of goals by influencing and energizing the team toward shared vision and purpose. Encourages a mindset of purpose, tenacity, and grit. Influences and energizes team toward goal of working with speed and adaptability.

Results-Driven Leadership

Maintains commitment to process improvement related to key metrics. Understands where help is needed and dedicates key team members to drive business outcomes. Invests in talent, building capabilities in the team that will enable them to deliver for organization's future challenges. Continuously driving towards actionable team objectives.

Problem Solving

Identifies future roadblocks and promotes data-based problem solving. Assesses & prioritizes problems in relation to organizational goals. Coordinates team's work and performance with broader organizational objectives and manages conflicts between them. Advises others in how to solve difficult problems.

Compensation Grade

SPB3

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.

Relocation Assistance Provided: Yes