Specialty Lines Examiner - Full Time (Anywhere in Canada)

SCM; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance services provider in Toronto is seeking an experienced Claims Examiner to manage various Lloyds accounts and handle complex liability claims. The role requires a minimum of 5 years of experience in casualty claims and strong communication skills. This position offers competitive pay, remote work options, and career development opportunities.

Benefits

Competitive pay

Work-life balance

Remote working opportunities

E-flex benefits program

Wellness programs

Training and career development opportunities

Employee referral bonuses

Employee recognition program

Vendor discount programs

Reimbursement for adjusting licenses

Qualifications

• Minimum of 5 years of casualty claims experience, including specialty lines.
• Experience dealing with Lloyds is a clear advantage.

Responsibilities

• Act as an examiner for various Lloyds accounts.
• Examine complex liability claims.
• Direct field adjusters on assignment investigations.

Skills

Customer-service orientation

Analytical skills

Teamwork

Verbal communication

Problem-solving

Education

College diploma or equivalent business experience

CIP designation

Tools

MS Office

Job description

Overview

ClaimsPro LP - International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. IPG provides clients with local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.

Responsibilities

• Act as an examiner for various Lloyds accounts, providing prompt, fair, quality claims service to clients
• Examine complex liability claims
• Direct field adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure client needs are met

Education, Knowledge and Experience

• College diploma or combination of education and equivalent business experience
• CIP designation is an asset
• Minimum of 5 years of casualty claims experience, including specialty lines experience (an asset)
• Experience dealing with Lloyds is a clear advantage

Competencies

• Ability to direct adjusters of all levels and work effectively in a team environment
• Strong written and verbal communication with internal and external associates
• Positive, customer-service oriented approach with timely inquiry handling
• Strong analytical, problem-solving and organizational skills
• Proactive in identifying and implementing solutions
• Ability to multi-task in a fast-paced and demanding environment
• Exceptional computer skills, including proficiency in MS Office and ability to work in a paperless environment

What We Offer

• Competitive pay
• Work-life balance
• Remote working opportunities
• E-flex benefits program
• Wellness programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and career development opportunities
• Employee referral bonuses
• Employee recognition program
• Employee perks (vendor discount programs)
• Reimbursement for adjusting licenses and dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will not pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.