Shift Leader: Legendary Service & Team Coaching

Starbucks; Hamilton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffee shop chain in Hamilton, Ontario, is looking for a Shift Supervisor to assist in daily store operations. The ideal candidate will have strong customer service experience, effective communication skills, and the ability to lead a team. Responsibilities include ensuring exceptional service, training new partners, and managing store operations during shifts. This is a great opportunity to be part of an organization known for its positive work culture and community focus.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist store manager in executing store operations.
• Deliver legendary customer service to all customers.
• Maintain a positive team environment.
• Provide feedback to store manager on partner performance.
• Ensure adherence to health and safety guidelines.

Skills

Customer service experience

Effective oral communication skills

Strong interpersonal skills

Ability to direct the work of others

Ability to learn quickly

Ability to work as part of a team

Job description

A leading coffee shop chain in Hamilton, Ontario, is looking for a Shift Supervisor to assist in daily store operations. The ideal candidate will have strong customer service experience, effective communication skills, and the ability to lead a team. Responsibilities include ensuring exceptional service, training new partners, and managing store operations during shifts. This is a great opportunity to be part of an organization known for its positive work culture and community focus.