Service Advisor

RushTruck Centres of Canada; Timmins; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading commercial vehicle service provider in Timmins seeks a Service Advisor to oversee the service department's workflow. This involves providing written cost estimates, managing repair orders, and ensuring excellent customer communication. The ideal candidate will have a Secondary School Diploma, preferably experience in the automotive industry, and must possess strong communication skills. Join a family-oriented team and enjoy competitive wages along with a comprehensive benefits package, including medical and dental insurance, and training incentives.

Benefits

Comprehensive Group Insurance Benefit Plan

Career education training

Bonus Program and training incentives

Family oriented team environment

Qualifications

• Completion of Secondary School Diploma or equivalent.
• Previous experience in Heavy Truck or Automotive Industry is preferred.
• Valid Class G Driver’s license.

Responsibilities

• Provides customers with estimates and establishes time required to complete work.
• Obtains customer signature on repair orders.
• Checks on progress of repairs and contacts customers regarding changes.

Skills

Excellent written and verbal communication skills

Computer skills – ADP/CDK experience

Dedicated, friendly attitude

Education

Completion of Secondary School Diploma or equivalent

Job description

Rush Truck Centres of Canada (formerly Tallman Group) offers a wide range of premium commercial truck and trailer brands, all makes parts and service, collision repair and lease and rental from 14 locations in Ontario. Rush Truck Centres of Canada is a part of the largest dealership network in North America through its affiliation with Rush Enterprises allowing our cross-border transportation customers to receive unrivaled support no matter where they are.

Rush Truck Centres of Canada employs more than 500 people throughout its organization and is recognized as a Platinum member of Canada’s Best Managed Companies.

Job Description

We have an immediate opening for a Service Advisor at our Timmins location. This is a permanent full-time position. The shift is Monday to Friday 9:00AM to 6:00PM.

Address: 2439 Riverside Dr., Timmins, ON P4R 1M9

Reporting to the Service Manager this position is responsible for scheduling service repair work in a busy service department and following the progress of repairs throughout the date.

Responsibilities :

• Provides customers with complete and accurate written cost estimates, establishing time required to complete work.
• Obtains customer signature on repair orders.
• Establishes customer method of payment.
• Notifies dispatcher of incoming work.
• Checks on progress of repairs and contacts customers regarding changes in estimate or promised time.
• Review and closes repair orders.
• Explains completed work and all charges to customers.
• Competitive wages
• Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans.
• Career education training
• Bonus Program and training incentives
• Family oriented team environment

Requirements :

• Completion of Secondary School Diploma or equivalent.
• Previous experience in Heavy Truck or Automotive Industry is preferred/asset.
• Valid Class G Driver’s license
• Excellent written and verbal communication skills.
• Computer skills – ADP/CDK experience is an asset.
• Dedicated, friendly attitude.
• Criminal Record Check.
• Drivers Abstract.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.

Job Location