Senior Retail Specialist: Guest Experience & Store Lead

EQ3 Canada; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A modern furniture retailer in Calgary is seeking a Sr. Sales Associate who will be responsible for delivering exceptional customer service while assisting customers in-store. The role includes helping customers with purchases and returns, maintaining the store's visual appeal, and serving as a key holder. A minimum of two years in retail sales and strong communication skills are essential. This position offers competitive compensation and opportunities for professional growth.

Benefits

Paid time off

Employee discount program

Wellness plans

Qualifications

• Minimum of two years of experience in a retail sales environment.
• Proficiency in retail operations and systems including Point of Sale.
• Ability to lift up to 40 lbs and maintain a standing position for extended periods.

Responsibilities

• Act as an ambassador of the brand and provide customer care.
• Assist customers with checkouts, payment processing, and returns.
• Help maintain a clean and organized storefront.

Skills

Customer service

Sales

Retail operations

Communication

Education

High school diploma

Post-secondary experience in sales or retail customer service

Tools

Point of Sale systems

Microsoft Office

Job description

A modern furniture retailer in Calgary is seeking a Sr. Sales Associate who will be responsible for delivering exceptional customer service while assisting customers in-store. The role includes helping customers with purchases and returns, maintaining the store's visual appeal, and serving as a key holder. A minimum of two years in retail sales and strong communication skills are essential. This position offers competitive compensation and opportunities for professional growth.