Senior Director, AI-Driven BizOps — Payments & Growth

HRB; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading fintech company in Toronto is seeking a Senior Director of Business Operations to unify various operations teams into one powerful organization. This role includes partnering with departments to ensure readiness for major product launches and implementing an AI-first approach to operations. Ideal candidates will have substantial experience in high-volume B2C environments, particularly in payments, and a track record of building scalable systems. This is a unique opportunity for those aiming to grow into COO roles.

Qualifications

• 10+ years of experience in Business Operations or Operations leadership.
• Experience in high-volume B2C environments, particularly payments.
• Proven success in leading multi-functional teams.

Responsibilities

• Unify front-line and back-office operations across multiple domains.
• Ensure operational readiness for product and feature launches.
• Develop AI-first operations model and oversee payments operations.

Skills

Business Operations Leadership

Payments Operations Knowledge

Data-Driven Decision Making

Cross-Functional Collaboration

Job description

A leading fintech company in Toronto is seeking a Senior Director of Business Operations to unify various operations teams into one powerful organization. This role includes partnering with departments to ensure readiness for major product launches and implementing an AI-first approach to operations. Ideal candidates will have substantial experience in high-volume B2C environments, particularly in payments, and a track record of building scalable systems. This is a unique opportunity for those aiming to grow into COO roles.