Scheduling Assistant

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 22,000 - 26,000; Full time

Job summary

A leading health organization in Winnipeg is seeking a Scheduling Assistant to support clinical units by managing staffing schedules. The ideal candidate will be experienced in using computerized staffing systems and have strong customer service skills. Grade 12 or equivalent is required, along with effective communication abilities. This position is in-person, with a commitment to maintaining high staffing levels in a fast-paced environment. Join a team dedicated to providing excellent health care services.

Qualifications

• Grade 12 or equivalent required.
• One (1) year experience with computerized staffing systems for scheduling.
• Experience in a fast-paced environment required.

Responsibilities

• Assist clinical units with scheduling functions to support staffing levels.
• Perform related duties as assigned.

Skills

Knowledge of computer systems and various software applications

Effective verbal and written communication skills

Customer service experience

Ability to organize and prioritize workload

Experience with Excel

Education

Grade 12 or equivalent

Job description

Requisition ID: 387547
Position Number: 20048119
Posting End Date: Open until filled
City: Winnipeg
Employer: St. Boniface Hospital
Site: St. Boniface Hospital
Department / Unit: Staff Scheduling - SBH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date: ASAP
FTE: 1.00
Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $22.191, $22.843, $23.513, $24.207, $24.920, $25.654

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the Scheduling Assistant is responsible for: assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24‑hour basis; and performing other related duties as assigned.

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast‑paced, high demand environment required.
• Experience with Excel required.
• Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

Physical Requirements

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.

Not Applicable

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.