Sales Operations Manager

Toon Boom Animation; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading animation software company is seeking a Sales Operations Manager in Montreal. This role will drive efficiency within the sales team by managing forecasts, optimizing processes, and enhancing sales performance visibility. The ideal candidate has over 5 years of enterprise sales experience and is highly proficient in Salesforce. The company offers a hybrid work model, generous time off, and comprehensive health benefits.

Benefits

Generous Time Off

Group insurance from Day 1

Employee Assistance Program

RRSP Contributions

Hybrid work model with flexible hours

Qualifications

• 5+ years of experience in enterprise sales.
• Experience working with sales channels, agents, and resellers.
• Highly organized with the ability to manage multiple projects simultaneously.
• Experience in the animation or video game industry is a plus.

Responsibilities

• Oversee sales forecasting, planning, and budgeting processes.
• Ensure the integrity and accuracy of sales data across Salesforce.
• Monitor key metrics and track performance for strategic decision-making.
• Support the equitable distribution of sales quotas across channels.
• Identify bottlenecks in sales processes and recommend improvements.

Skills

Enterprise sales experience

Salesforce proficiency

Project management

Executive selling

Relationship building

Tools

Salesforce

Job description

Overview

Join to apply for the Sales Operations Manager role at Toon Boom Animation. Toon Boom has been the global leader in 2D animation software for over 30 years, trusted by top studios like Disney, Fox, and Netflix. We empower creatives worldwide to bring their stories to life. Our office is located in Montreal, Quebec, Canada. We are seeking candidates based near Montreal to support our hybrid work model, with 3 days per week required in the office.

We are actively hiring for this role. Every application is carefully reviewed, and we will get back to you as soon as possible. Thank you for your patience—our dedicated HR team is working to respond to everyone.

What you’ll do

As a Sales Operations Manager at Toon Boom, you will drive efficiency and productivity within the sales team. Reporting to the Senior Director of Revenue Operations, you will manage essential support functions, optimize processes, and enhance visibility into sales performance. You will collaborate with internal teams and external partners to track objectives, streamline sales processes, and support team growth.

Your Key Responsibilities

• Oversee sales forecasting, planning, and budgeting processes.
• Ensure the integrity and accuracy of sales data across Salesforce and other systems.
• Monitor key metrics, track performance, and ensure visibility for strategic decision-making.

Quota Management & Allocation

• Support the equitable distribution of sales quotas across channels and resources.
• Track the achievement of sales targets and objectives.

Process Optimization

• Identify bottlenecks in sales processes and recommend improvements.
• Collaborate with sales management to drive process consistency and quality.
• Foster a culture of continuous improvement within the sales team.
• Implement and optimize CRM technologies to support the sales team.
• Ensure compliance with CRM standards and maintain data accuracy.

Training & Development

• Support sales enablement through ongoing education and resources.

Reporting & Analytics

• Monitor the distribution of sales reports and recommend enhancements.
• Support the development of new reporting tools as needed.

Strategic Support

• Provide insights to senior leadership on sales performance and incentive programs.
• Support company-wide initiatives and align sales processes with business goals.

What you’ll need

• 5+ years of experience in enterprise sales.
• Experience working with sales channels, agents, and resellers.
• Highly proficient in Salesforce with 5+ years of advanced usage and administration.
• Highly organized with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent in executive selling and building strong relationships.
• Experience in the animation or video game industry is a plus.

What we offer

At Toon Boom, we prioritize work-life balance and comprehensive benefits for our team. Here’s what you can expect:

• Generous Time Off: 14 statutory holidays, a holiday break between Christmas and New Year, and 3 weeks of vacation per year.
• Health & Wellness: Group insurance from Day 1, including virtual healthcare services, plus a $2,500 annual allowance for mental health support.
• Support Through Life’s Challenges: Employee Assistance Program (PAE) for life’s ups and downs.
• Personal and Sick Days: 10 personal and sick days per year.
• RRSP Contributions: Employer match of up to 6% after 90 days of employment.
• Work Flexibility: Hybrid work model with flexible hours.

What to expect during the recruitment process

Toon Boom is committed to a transparent and respectful experience. Here’s what to expect:

• Email Assessment: A short set of questions by email to share your experience and expectations.
• HR Interview: If there’s alignment, a video call to discuss your background and answer questions.
• Meet the Team: Meet your manager and key team members to learn more about the team.
• Accessible and Inclusive: We are committed to a fair and accessible process. Let us know if you need accommodations.

Toon Boom embraces diversity and is committed to a safe and inclusive environment where everyone can bring their whole self to work.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Operations

Industries

• Software Development and Technology, Information and Media