Sales Associate

Staples Canada; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Richmond is seeking a dedicated team member to enhance customer service and drive sales in various store categories including furniture and technology. The ideal candidate will possess strong communication skills and retail experience, ensuring operational excellence while supporting overall store standards. You will also handle transactions using the POS system and maintain a clean environment. Join us for a rewarding opportunity with great benefits including an associate discount and development programs.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 1 year of retail experience is preferred.
• Strong customer service and communication skills are required.
• Ability to work effectively in a team setting.

Responsibilities

• Deliver exceptional customer service to enhance satisfaction.
• Drive sales in technology and furniture sectors.
• Maintain operational excellence and uphold brand standards.

Skills

Customer service

Communication skills

Team collaboration

Job description

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs
• Job Identification 57850
• Job Category Retail Stores
• Locations 1-6390 No 3 Road, Richmond, BC, V6Y 2B3, CA