Sales Associate

ESSILORLUXOTTICA GROUP; Niagara-on-the-Lake; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading eyewear retailer is seeking a Sales Associate in Niagara-on-the-Lake, Ontario. In this role, you will drive sales while offering exceptional customer experiences through expert advice on eyewear. Passion for customer service and a keen interest in fashion are essential. You will thrive in a collaborative team environment and engage dynamically with customers to meet their needs. Commitment to diversity and a supportive workplace are integral to our culture.

Qualifications

• Experience in retail or customer service is a plus; enthusiasm for helping others is essential.
• Ability to thrive in a dynamic environment and engage customers effectively.
• Comfortable using technology to improve customer interactions and transaction accuracy.

Responsibilities

• Hit sales targets and build lasting customer relationships.
• Offer tailored advice on eyewear solutions.
• Collaborate with the team to maintain a positive store atmosphere.

Skills

Customer Service

Sales Skills

Communication

Tech-Savvy

Detail-Oriented

Fashion Awareness

Self-Motivated

Adaptability

Job description

What You'll Do

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energetic experience to all customers while helping them find premium quality eyewear.

Key Responsibilities

• Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
• Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer's lifestyle and preferences.
• Learn and Grow: Enhance your skills with hands‑on training and collaborate with experienced professionals to provide top‑tier service.
• Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
• Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
• Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.

What We're Looking For

• Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
• Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
• Tech‑Savvy & Detail‑Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
• Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
• Self‑Motivated & Adaptable: Stay driven and resilient, adjusting to fast‑paced environments and always seeking opportunities to learn and grow.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.