restaurant assistant manager

Chocolats Favoris; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

Une entreprise de chocolaterie recherchons un responsable des opérations pour superviser le personnel et évaluer les opérations quotidiennement. Les candidats doivent avoir un baccalauréat et 2 à 3 ans d'expérience. Une bonne maîtrise de MS Office est requise. Le poste est permanent et nécessite de travailler sous pression dans un environnement rapide.

Qualifications

• Expérience de 2 à moins de 3 ans.
• Capacité à travailler sous pression avec des délais serrés.
• Détails d'attention dans un environnement à rythme rapide.

Responsibilities

• Évaluer les opérations quotidiennes.
• Superviser le personnel.
• Former le personnel.
• Planifier et organiser les opérations quotidiennes.
• Négocier avec les fournisseurs et les clients.

Education

Baccalauréat

Tools

MS Office

Job description

Overview

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 37 hours per week

Education

• Education
• Bachelor's degree

Work setting

• Urban area
• Willing to relocate

Budgetary responsibility

• 100,001 - $500,000

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Computer and technology knowledge

• MS Office

Security and safety

• Criminal record check

Transportation / travel information

• Valid driver\'s licence
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years

Support for persons with disabilities

• Provides physical accessibility accommodations (for example : ramps, elevators, etc.)

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities