Overview
Program Performance Test Lead – Digital Banking
Responsibilities
- Define and own the performance testing strategy and framework for the entire Digital Banking program (Web / Mobile, Middleware, Core Banking).
- Establish program-wide SLAs / KPIs (e.g., response time, throughput, concurrency, TPS, latency, error rates) aligned with business & regulatory commitments.
- Set up governance processes for workload modeling, test data management, environment readiness, and defect triage.
- Ensure end-to-end coverage across channels (DEP web / mobile) → MuleSoft APIs → T24 transactions.
- Build and maintain performance risk register to track program-level risks and mitigation actions.
Program Orchestration
- Coordinate performance test planning and execution across multiple agile workstreams and vendor teams.
- Drive integration of performance testing into release planning, ensuring coverage of major features, upgrades, and infrastructure changes.
- Align with Enterprise Architecture, Infrastructure, and Application teams on scalability planning, capacity needs, and performance tuning.
- Establish and oversee performance monitoring dashboards and observability standards for production-like validation.
Leadership & Stakeholder Management
- Act as the single point of accountability for all performance testing activities across the Digital Banking program.
- Provide executive-level reporting (dashboards, heatmaps, trend analysis) on system readiness and bottlenecks.
- Manage dependencies between frontend (DEP), middleware (MuleSoft), and backend (T24) teams to ensure coordinated performance improvements.
- Mentor and guide Performance Test Leads / Engineers across streams; define best practices, frameworks, and reusable accelerators.
- Facilitate Executive level reviews for critical performance test results and capacity planning outcomes.
Execution Oversight
- Oversee design and execution of load, stress, endurance, and failover tests using JMeter, Selenium, Appium.
- Ensure test data provisioning at program scale for realistic, high-volume multi-channel workloads.
- Direct root cause analysis of systemic bottlenecks and drive resolution across multiple teams (e.g., MuleSoft VM tuning, T24 DB performance, mobile app rendering issues).
- Ensure non-functional regression testing is embedded into every release
Seniority level
Employment type
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Industries
- IT Services and IT Consulting