Parts Technician

J.D. Irving, Limited; Dieppe; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading logistics company in Dieppe is seeking a Parts Technician who is enthusiastic and motivated to provide excellent customer service. The role requires strong customer service skills, attention to detail, and some experience in a parts role. Candidates will benefit from competitive wages, bonuses, training opportunities, and comprehensive benefits including health and retirement plans.

Benefits

Competitive wages

Quarterly bonus

Health, dental, vision benefits

Paid vacation

Fitness reimbursement program

Qualifications

• 1-2 years of experience in a parts role.
• Ability to work both day and evening shifts.

Responsibilities

• Greet customers via drop-ins or phone.
• Provide timely responses to customer inquiries.
• Obtain purchase orders and provide estimates.
• Manage inventory records.
• Participate in annual or cyclical inventory counts.

Skills

Customer service skills

Attention to detail

Knowledge of MS Office

Bilingualism

Tools

ADP/CDK or other shop software

Job description

We are currently seeking qualified candidates for the position ofParts Technicianfor our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is willing to work as part of a team to provide excellent customer service. We offer:

• Competitive Wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Fitness reimbursement program
• Paid training
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

Qualifications

• Possess excellent customer service skills
• High attention to detail
• Knowledge of MS Office suite, ADP/CDK or other shop software considered an asset
• Truck industry experience preferred.
• Bilingualism would be an asset
• Previous experience of 1 -2 years in a parts role desired
• Ability to work both day and evening shift considered an asset

Responsibilities

• Greet customers via drop-ins or phone
• Provide timely responses to customer inquiries
• Obtain purchase orders, provide estimates and seek/provide parts ETA
• Sale cash transactions
• Charge Parts to RO accurately and with complete information
• Update RO with accurate parts ETA
• Alert Service when parts arrive
• Maintain records of orders and the amount, typeand location of parts and supplies on hand using manual or computerized inventory system
• Seekalternate sources for out-of-stock items
• Inventory management
• Participate in annual or cyclical inventory counts
• Contribute and participate in all 5S initiatives