Off-Site Operations Manager — Healthcare Logistics

Transgate Global Careers; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare service provider in Vancouver is seeking a Manager of Off-Site Operations to oversee customer service and off-site operational activities. This position involves supervising a dedicated team of Customer Service Managers and off-site employees, managing relationships with freight partners, and implementing best practices to ensure exceptional service delivery. The ideal candidate should have experience in supply chain operations, strong leadership skills, and a commitment to excellent customer service. Competitive salary and opportunities for professional development are offered.

Benefits

Competitive salary and bonus package

RRSP matching

Opportunities for professional development

Qualifications

• Proven experience in supply chain or operations, especially logistics.
• Ability to oversee complex operations and ensure customer satisfaction.
• Excellent leadership and mentoring abilities are required.

Responsibilities

• Supervise Customer Service Managers and off-site employees.
• Manage freight contractor relationships ensuring timely delivery.
• Collaborate with teams to resolve operational challenges.
• Implement best practices for exceptional off-site service delivery.
• Monitor performance to meet service goals.

Skills

Supply chain management

Strong business acumen

Customer service orientation

Leadership skills

Problem-solving skills

Multitasking

Organizational skills

Job description

A leading healthcare service provider in Vancouver is seeking a Manager of Off-Site Operations to oversee customer service and off-site operational activities. This position involves supervising a dedicated team of Customer Service Managers and off-site employees, managing relationships with freight partners, and implementing best practices to ensure exceptional service delivery. The ideal candidate should have experience in supply chain operations, strong leadership skills, and a commitment to excellent customer service. Competitive salary and opportunities for professional development are offered.