Nurse Manager / Program Manager

Coast Foundation Society 1974; Vancouver; On-site; CAD 90,000 - 99,000; Full time

Job summary

A leading mental health service provider in Vancouver is searching for a Program Manager to oversee residential facilities for individuals with mental illnesses. This role requires strong knowledge of mental health practices, leadership abilities, and a commitment to client-centered care. The ideal candidate will have a current BCCNM registration as an RPN, RN, or LPN, along with relevant experience. This position offers a competitive salary and comprehensive benefits.

Benefits

100% employer-paid benefits

Municipal Pension Plan

Employee and Family Assistance Program

Responsibilities

• Manage the operation of Licensed Specialized Residential Facilities.
• Support clients to achieve independence and improve their functioning.
• Develop appropriate programming for clients.
• Lead a team of mental health workers.

Skills

Knowledge of mental illness and treatment modalities

Problem solving

Planning and organizational skills

Strong computer proficiency

Communication skills

Education

Current Registration with BCCNM as an RPN, RN or LPN

Valid First Aid Certificate

Ministry of Justice Criminal Records Clearance

Job description

Overview

Job Description

Status : Permanent, Full-time

Location : Highland Manor, Vancouver, BC

Schedule : Monday - Friday

About our Community Homes

Our Program Manager provides mental health support in a home-like atmosphere with 24-hour staffing for those who are unable to live independently. One of the greatest needs for people to recover from a mental illness is for safe, secure and affordable housing with appropriate support. At our Community Homes individuals have the opportunity to develop life skills in a supportive environment where independence and self-reliance are promoted.

We are currently seeking a motivated and experienced professional for our active psychosocial rehabilitation homes.

Compensation and Location

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours, typically with incumbents hired, transferred or promoted between the minimum and midpoint based on knowledge, skills, abilities and experience. The top 10% of the pay range is for incumbents who are industry experts with exceptional experience and competencies.

Location: Highland Manor, Vancouver, BC

Schedule: Monday - Friday

Salary Range: $90,000 to $99,000

Status: Permanent, Full-time

The Position

The Program Manager (RPN, RN or LPN) is responsible for the safe and efficient operation and management of Licensed Specialized Residential Facilities for people with mental illness in accordance with the Community Care and Assisted Living Act, Residential Service Provider Guidelines provided by Vancouver Coastal Mental Health Housing Services and the policies of Coast Mental Health. Each position leads a team of unionized mental health workers specialized in working within the designated group, and supports program volunteers.

Your goal for clients will be to use a strength-based framework and trauma-informed care to inform all aspects of service delivery, with the desired outcome of supporting clients to live more independently or transition to more appropriate housing if required. You will employ psychosocial rehabilitation principles and other evidence-based best practices to improve clients’ functioning across life areas. You will assist clients in a partnership to achieve graduated success in interpersonal relationships, mental health, housing and support services, self-management of medication, social recreation, activities of daily living, life skills programming and community preparedness activities, as well as other areas identified by client and clinical case workers. You will lead the development of appropriate programming for clients to achieve these goals.

You will establish a positive, healthy and safe work environment for the team, and manage all aspects of the employee lifecycle. Program leadership includes risk management for the program, financial management of program budgets, ensuring the property is maintained in partnership with Coast Properties division, and developing program plans aligned with Coast strategies and operational plans.

You will operate in a collaborative manner with other Housing Program Staff and in partnership with clients’ friends and family, Aboriginal communities or agencies, other community agencies, clinical staff, vocational and educational supports and any agency or person committed to positive outcomes for clients.

The person will be paid within the stated range based on hours of full-time work; incumbents are typically hired within the minimum to midpoint based on qualifications.

Qualifications and Requirements

The Person

Current Registration with BCCNM as an RPN, RN or LPN with good standing.

The ideal candidate has strong knowledge of mental illness and treatment modalities and has kept current with new developments in mental health and older adult care best practice. A good understanding of community and social services in the Metro Vancouver area will be essential, as will a working knowledge of related legislation. Current or recent experience working with mental illness is essential. Experience leading unionized staff and knowledge of the HEU Collective Agreement would be ideal.

Other critical skills include problem solving, planning and organizational skills, financial management, and strong computer proficiency. Communication skills and the ability to build relationships and engage effectively with partners internally and externally are essential. The successful candidate will be passionate about Coast’s mission and committed to achieving strategic priorities.

The Qualifications

Current Registration with BCCNM as an RPN, RN or LPN with good standing.

Minimum 2-3 years of experience in mental health, supervisory and administrative roles. Coast will consider an equivalent combination of education, training and experience. A valid First Aid Certificate (Emergency First Aid - Community Care or equivalent), a Ministry of Justice Criminal Records Clearance, a valid B.C. Driver’s License and access to a reliable vehicle, training in Crisis Management, Foodsafe; TB Clearance and a Medical Certificate for fitness.

About Coast

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada and operates a large array of housing and community-based rehabilitation services for people with a mental illness in Vancouver and the surrounding region. Coast serves the Lower Mainland of British Columbia, providing housing and services to thousands of clients.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness. Coast is committed to cultural safety, reconciliation, anti-racism, and trauma-informed practice. Our employees receive training on cultural humility, trauma-informed practice, and inclusive leadership. We strive to reflect the communities we serve and value lived experience alongside professional qualifications.

Why Coast

• We recognize safety as a top priority for the organization.
• We believe in our people and recognize hard work.
• We operate client-centered care under the principles of psychosocial rehabilitation.
• We offer a variety of work placement opportunities within the organization.
• We strive to be the best that we can be.
• We hold Exemplary Standing with Accreditation Canada.
• We have been recognized with numerous awards for our innovative programming.
• We care about our employees, and believe in living our values and culture throughout the organization

Benefits

• 100% employer-paid benefits for employees and their families.
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out-of-Province and Out-of-Country Emergencies.
• General sick-leave accruals.
• Long-term disability programs. Short-term disability programs available to exempt positions only.
• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
• 8 weeks of paid leave for gender-affirming care for transgender and gender diverse employees, cumulative total.
• Employee and Family Assistance Program, including personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching. Coast also offers CBT programs and Headversity for diverse life issues.
• Municipal Pension Plan with guaranteed lifetime monthly pension.
• Internal applicants for unionized positions must apply within seven days of posting date through their internal Coast UKG account.

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability.