National Director of Production Operations

Clutch; Mississauga; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading automotive technology company is seeking a National Director of Production Operations to oversee national vehicle production. This role requires strong leadership skills, extensive experience in multi-site operations, and a deep understanding of production principles. The successful candidate will drive strategic execution and performance optimization while ensuring compliance and safety standards are met. This position offers competitive compensation and opportunities for professional growth.

Benefits

Strong compensation package including salary, equity, and benefits.

Career development opportunities.

Collaborative team environment.

Qualifications

• Minimum of 10 years of progressively senior leadership in production, logistics, or operations.
• Proven success managing complex, high-throughput production environments.
• Fluency in process standardization and KPI management.

Responsibilities

• Oversee national IRC operations and performance integrity.
• Direct national vehicle throughput and inventory control.
• Define, track, and enforce performance indicators.

Skills

Operational detail orientation

Analytical skills

Interpersonal influence

Leadership

Education

Bachelor’s degree in Operations Management, Supply Chain, Engineering

MBA or equivalent advanced degree

Job description

Overview

National Director of Production Operations at Clutch. The National Director of Production Operations (GM of GM’s) is a senior operational leader responsible for the strategic execution, performance optimization, and end-to-end consistency of Clutch’s national vehicle production infrastructure. This role includes full accountability for all operational outcomes across the company's Inspection and Reconditioning Centers (IRCs) and leads a national Blitz Team for IRC launches and tactical interventions.

This position requires an accomplished operations leader with demonstrated expertise in multi-site management, lean principles, production control systems, and cross-functional coordination at an enterprise level.

Key Responsibilities

• National IRC Operations Oversight — Assume end-to-end responsibility for the performance and integrity of all IRC facilities across Canada; ensure sites operate within a standardized, scalable framework; develop and enforce site-level execution plans aligned with national production strategy; maintain full visibility into site health metrics through formalized reporting structures and escalation protocols.
• Production Network Execution & Inventory Control — Direct ownership of national vehicle throughput, production funnel optimization, and inventory staging across all WIP categories; ensure vehicles are prioritized and processed per readiness timelines and SLAs; design and implement systems for real-time inventory balance monitoring, constraint identification, and corrective action.
• KPI Ownership and Operational Performance Management — Define, track, and enforce critical performance indicators (CPU, vehicle readiness timelines, cycle time, WIP, takt times); drive a culture of continuous improvement with accountability to performance benchmarks and fiscal discipline.
• Leadership of Regional and Site-Level Management — Lead a distributed team of Regional Production Managers and Site Production Managers; facilitate talent development, succession planning, and leadership training; conduct regular performance reviews and corrective action plans.
• Operational Standardization and Process Integrity — Champion SOPs and production quality controls across all IRC locations; monitor for deviations, implement control mechanisms, and conduct root cause analyses; promote lean, Six Sigma, and 5S where applicable.
• Blitz Team Leadership and Strategic Deployment — Oversee a Blitz Team for launches, peak-period accelerations, and rapid-response interventions; define activation criteria, staffing models, and intervention frameworks.
• Daily and Weekly Operational Cadence — Govern the national rhythm through structured forums (morning standups, daily throughput reviews, weekly KPI alignment calls, escalation / resolution reviews); ensure timely, standardized, actionable production reporting across all levels.
• Cross-Functional Interface and Strategic Alignment — Act as the primary interface between production operations and Logistics, Central Inventory Management, CX, Product / Engineering / Analytics; facilitate system integration, SLA alignment, and interdepartmental dependency resolution.
• Workforce Stability, Safety, and Compliance — Collaborate with HR and Site Leadership to maintain staffing, shift coverage, and role alignment; enforce health, safety, and labor regulation compliance; foster a culture of safety, inclusion, and operational discipline.

What We're Looking For

• Bachelor’s degree in Operations Management, Supply Chain, Engineering, or related field; MBA or equivalent advanced degree preferred.
• Minimum of 10 years of progressively senior leadership in production, logistics, or operations, with significant multi-site oversight.
• Strong attention to operational detail and standard work adherence; exceptional analytical and decision-making skills under pressure.
• Ability to navigate ambiguity and drive structured execution in dynamic environments; strong interpersonal influence to align cross-functional stakeholders and frontline staff.
• Proven success managing complex, high-throughout production or reconditioning environments; fluency in process standardization, quality systems, and KPI management; experience in leading distributed teams across geographically dispersed sites.
• Track record of deploying operational improvements with measurable outcomes in efficiency, cost, and customer satisfaction.

Why You'll Love It at Clutch

• Make an Impact : Help shape the future of car buying and selling in Canada by leading a critical part of the customer experience.
• Career Growth : Join a rapidly growing company with leadership opportunities and professional development.
• Great Team : Collaborate with talented, driven colleagues who are passionate about their work.
• Competitive Compensation : Strong compensation package including salary, equity, and benefits.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail].