Museum and Communications Assistant

Quinte Museum of Natural History; Quinte West; On-site; CAD 35,000 - 45,000; Part time

Job summary

A local museum in Ontario is seeking a Museum & Communications Assistant to handle admissions, retail responsibilities, and marketing support. The ideal candidate has experience in customer service, strong communication skills, and familiarity with design tools like Canva. This role offers an engaging environment focused on community connection and conservation efforts.

Qualifications

• Experience in retail, customer service, or administrative support.
• Attention to detail and the ability to manage multiple priorities.
• Friendly and professional in a public-facing role.

Responsibilities

• Operate the admissions desk and gift shop with excellent customer service.
• Oversee gift shop logistics and inventory management.
• Assist with communication and marketing tasks.

Skills

Customer service experience

Strong written communication

Organizational skills

Proficiency with Canva

Proficiency with Mailchimp

Attention to detail

Tools

Canva

Mailchimp

Adobe Creative Suite

Job description

The Quinte Museum of Natural History inspires discovery, conservation, and stewardship of our natural heritage. We provide engaging, educational, and creative experiences that connect people to the natural world.

Through the support of sponsors, donors, and government funding, QMNH delivers world-class exhibits and programming that celebrate biodiversity and environmental awareness while promoting community engagement, inclusion, and innovation.

Position Overview

Reporting to the Executive Director, the Museum & Communications Assistant ensures smooth daily operations, high-quality visitor experiences, and consistent, professional communications. This position combines front-line admissions and retail responsibilities with marketing and communications support, helping to expand the museum’s reach and strengthen community connections.

Key Responsibilities

The Museum & Communications Assistant will be responsible for:

• Operating the admissions desk and gift shop, providing excellent customer service.
• Overseeing gift shop logistics and inventory management, including receiving stock, pricing, merchandising displays, restocking, and tracking sales.
• Supporting the development and implementation of an updated gift shop plan (product selection, layout, supplier coordination, and pricing strategy).
• Handling daily financial reporting.
• Assisting with volunteer coordination, including scheduling shifts, confirming availability, and supporting onboarding and communications.
• Assisting with rentals, and event logistics.

In terms of communications and marketing, the assistant will:

• Draft and distribute the monthly newsletter and other email communications as needed.
• Maintain and update the museum’s website, social media calendar, and community listings.
• Create promotional materials (posters, signage, and print collateral) using Canva or similar tools.
• Support sponsor recognition, press releases, and media relations.
• Collaborate with the Education & Digital Engagement Assistant to ensure consistent messaging.
• Capture visitor photos, testimonials, and content for marketing and reporting.
• Compile admissions data, retail performance, and visitor statistics for internal reports.

Qualifications

The ideal candidate will have:

• Experience in retail, customer service, or administrative support.
• Strong written communication and organizational skills.
• Proficiency with Canva, Mailchimp (or similar), Adobe Creative.
• Attention to detail and the ability to manage multiple priorities.
• Friendly and professional in a public-facing role.

We Are Looking For

A detail-oriented multitasker with excellent communication skills, who enjoys working with the public and keeping things organized, and thrives in a dynamic, community-driven workplace.

How to Apply

Submit your resume and cover letter via email to emailprotected, with “Museum & Communications Assistant Application” in the subject line.

Deadline

Applications will open on Monday, October 6, 2025, and will remain open until a suitable candidate is found.

Join Us

QMNH is dreaming big! With the support of our community and partners, our impact and reach will continue to grow. We hope you will join us on our journey of realizing the museum’s incredible vision. Visit www.quintemuseum.ca to learn more.