Manager- Order to Cash

Elby Professional Recruitment; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A family‑run distribution company in Toronto is looking for an Order to Cash Manager to lead credit risk management and drive transformation processes. This role offers a unique opportunity to participate in an SAP implementation while leading a small team. The ideal candidate will have experience in credit assessments, strong soft skills, and a passion for process improvement. The position includes competitive compensation and a comprehensive benefits package, ensuring a supportive working environment for professional growth.

Benefits

Competitive compensation

100% employer-covered benefits

Exciting vacation package

Professional growth opportunities

Qualifications

• Proven experience in credit assessments and limit management.
• Top soft skills including resilience and coaching abilities.
• Ability to manage collections from diverse customer sets.

Responsibilities

• Transform credit assessment and risk management processes.
• Oversee day-to-day collection operations for efficiency.
• Participate in the SAP S/4HANA implementation project.

Skills

Credit risk management

SAP knowledge or interest

Dunning automation solutions

Soft skills: resilience, patience, coaching

Managing collections

Tools

SAP S/4HANA

Invoice.com

Job description

Posted: 12/04/2025 Employment Type: Direct Hire Job Number: 6783 Pay Rate: $85,000- $110,000

Job Description

Our client, a thriving family‑run distribution business with a 40‑year legacy is seeking a transformative Order to Cash Manager. This is a unique opportunity to step into a strategic role, moving beyond traditional AR management to build and shape a critical function within a company undergoing significant growth and technological advancement. If you are a resilient, tech‑savvy professional with a passion for process improvement and team leadership, this role offers unparalleled potential to make a lasting impact.

This position is ideal for someone ready to take a “step‑up” into management, leading a small team of 3‑4 and driving change from the ground up. You will report directly to the Head of Finance for the initial period, gaining direct mentorship and playing a pivotal role in the company’s transition to SAP.

What our client has to offer:

• Competitive compensation.
• 100% employer‑covered comprehensive benefits.
• Exciting vacation package
• Significant opportunity for professional growth and development, including hands‑on experience with an SAP implementation.
• The chance to build and shape a department within a supportive, family‑owned environment.

Responsibilities

• Lead the transformation of credit assessment and risk management processes, developing formal procedures for customer onboarding, credit review (semi‑annually or annually), and credit limit management.
• Manage the day‑to‑day collection flow, optimizing efficiency and effectiveness.
• Actively participate in the SAP S/4HANA implementation project, particularly focusing on phase one (core finance, accounting, sales basic engine) which kicks off in March.
• Lead change within the AR team, coaching and developing subject matter experts in SAP and new processes.
• Maximize the utilization of dunning automation solutions (e.g., invoice.com) to streamline collections and enhance team focus on strategic credit management.
• Collaborate cross‑functionally with sales and legal departments to align on credit and collection strategies.

Qualifications

• Demonstrated experience in credit risk management, including performing credit assessments and setting credit limits.
• Involvement with technology, ideally SAP, or a strong aptitude and interest in learning SAP.
• Knowledge or interest in dunning automation solutions.
• Proven soft skills including resilience, commitment to change, patience, coaching ability, and humility.
• Exposure to managing collections from dynamic customer sets.
• Enough experience to understand best practices in AR and credit management.

This posting is for an open vacancy currently available within our client’s organization. Interested and qualified candidates please apply today. We would like to thank all applicants however only those under consideration will be contacted.