IT Specialist

Thinkingbox; Toronto; Hybrid; CAD 85,000 - 105,000; Full time

Job summary

A leading creative technology agency in Toronto is looking for an experienced API Integration Specialist. The role requires extensive knowledge in API and integration, experience with Agile methodologies, and cloud platforms. The successful candidate will work on translating business needs into technical solutions, conduct requirements analyses, and collaborate with teams to ensure effective integration. A hybrid working model is offered, requiring 3 days in the office each week.

Benefits

Generous salary based on skills and experience

Excellent employee benefits

Long-term position

Qualifications

• 6+ years of experience in API and integration roles.
• Strong understanding of REST, GraphQL, and ODATA APIs.
• Experience with requirements analysis and using tools for managing stories.
• Familiarity with cloud platforms like AWS and monitoring tools.

Responsibilities

• Handle API integrations and data mapping between systems.
• Conduct requirements analysis and document technical requirements.
• Collaborate within Agile frameworks to manage tasks effectively.

Skills

API and Integration expertise

Agile & Requirements Analysis

Cloud & Technical Knowledge

Tools

Postman

Jira

Confluence

Excel

AWS

Kafka

RabbitMQ

Splunk

Dynatrace

Job description

API Integration Specialist

Location: Toronto (Hybrid role, 3 days WFO) Years of Experience: 6+ yrs Top 3 Required Skills: API and Integration expertise - Strong understanding of APIs (REST, GraphQL and ODATA APIs) - Understanding of data mapping between systems - Ability to translate business needs into technical requirements - Experience with Postman or similar tools for API testing Agile & Requirements Analysis - Understanding of Agile frameworks - Requirements analysis and documentation - Tools like Jira, Confluence, Excel for managing stories and tasks Cloud & Technical Knowledge - Knowledge of AWS (or similar cloud platforms) - Awareness of message queues (Kafka, RabbitMQ) for async APIs - Monitoring & Logging (Splunk and Dynatrace)

System Administrator

Permanent

System Administrator

We are seeking a System Administrator. Ideally, we are looking for someone who can come onsite in our downtown Toronto office. We are looking for someone who is looking for a very long‑term role.

As a foreign exchange company, our clients trusts us in providing innovative and secure foreign exchange services and payment solutions. We have built a strong reputation as a superior provider of excellent client services, competitive rates, risk management strategies and market expertise.

THE ROLE

This role is responsible for the following: Hardware Management, Network Administration, Windows and Linux Server Administration, Security and Compliance, Regulatory Compliance and Industry Standards, Scripting and Automation, Cloud and Enterprise Software Solutions, and End‑User Support.

WHAT'S IN IT FOR YOU

• Generous salary based on skills and experience
• Full‑time and permanent position
• Excellent employee benefits

WE ARE LOOKING FOR

• Someone who has hands‑on experience with cabling, workstation and server hardware. Developing, maintaining and following configuration standards, as well as configuring and maintaining NAS devices, printers, and scanners.
• Someone with expertise in managing switches, routers, LAN/WAN/Wi‑Fi networks, and supporting a distributed site‑to‑site VPN infrastructure, including dial‑in VPN setups. Knowledge of various routing protocols, security measures, vendors and monitoring solutions.
• Someone very proficient in Active Directory, Group Policies, File Servers, DNS, DHCP, and other critical infrastructure services and automation.
• Someone that can implement and manage security policies, secure protocols, patch management, vulnerability assessments, backup strategies, and business continuity/disaster recovery planning.
• Someone with experience in Python, PowerShell, and Bash for automation and system management tasks.
• Someone with experience with cloud‑based solutions, as well as experience in researching, implementing, and maintaining business‑critical software, including CRM, ERP, ticketing, inventory, remote control, Endpoint protection and other systems. Knowledge, deep understanding and experience with hosted email system, MDM. Corporate website support.
• Given the nature of our business, someone who has experience with financial regulatory requirements and compliance is at an advantage.
• Someone with great communication skills as this role will be providing technical support for users’ hardware and software requests as well as vendor management.
• May occasionally require after‑hours support and emergency office visits, so living nearby downtown Toronto is a significant advantage.

If qualified, please apply. Please answer the questions in our application process and watch out for an email asking you to complete a video questionnaire.

ServiceNow SAM Pro Process Specialist

Location: Toronto Experience: 8-10 Years Required Skills: ServiceNow Essential Skills: The ServiceNow SAM Pro Process Specialist is responsible for managing and optimizing Software Asset Management (SAM) processes within the ServiceNow platform. This role ensures compliance, cost optimization, and governance of software assets across the organization. Key Responsibilities Configure, maintain, and enhance ServiceNow SAM Pro modules and workflows. Implement and manage software asset lifecycle processes, including procurement, deployment, usage, and retirement. Monitor license compliance and optimize software usage to reduce costs and risks. Collaborate with IT, procurement, and business units to align SAM processes with organizational goals. Generate reports and dashboards for software compliance, usage, and cost analysis. Ensure adherence to industry standards and regulatory requirements for software asset management.

Home Care Specialist (Permanent Full‑Time)

Permanent

VHA Home HealthCare (VHA) is one of the largest not‑for‑profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client‑centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”

Pay Range

Commensurate with Experience

The Home Care Specialist will provide care coordination, case management, and system navigation services to clients enrolled in the, Hospital to Home and OHT‑lead programs/projects and other integrated care programs. This role plays a key part in supporting clients through their transition from hospital to home and continues to provide case management throughout their participation in the program. Acting as a liaison between home care clients, hospital partners, primary care and community care teams, the Home Care Specialist ensures continuity of care and alignment with program objectives. The position also fosters strong collaboration with program funders to enable smooth, client‑centered transitions, while contributing to quality improvement efforts aimed at optimizing patient flow, care coordination, and service delivery within the programs.

If you’re a Registered Nurse (RN) with CNO, this opportunity is for you!

Key Areas of Accountability:

• Coordinates services within the clients home, community, delivery and pick up of medical equipment and supplies as needed based on program‑specific workflows
• Conduct occasional hospital visits to support hospital discharge planning or participate in case conferences for complex cases
• Conducts home visits with the client following program‑specific timelines to complete comprehensive assessments in partnership with the program funder, client and family to inform the development client goals within the program and an individualized client care plan
• Arranges and adjusts home care services according to the care plan and in alignment with services contained within the program bundle
• Monitors appropriate service allocation and bundle management
• Attends program huddles with internal teams, hospital partners and/or program funders
• Arranges appointments and liaise with the client’s primary care provider within set program specific timelines, supports the client to connect with primary care when required
• Completes documentation after encounters with clients and their care team and communicates any risk‑related events to the VHA team in a timely manner
• Completes referrals to appropriate community services when needed and facilitates a seamless and supporting transition to these services
• Provides direct care to the client and trains staff on delegated acts as required
• Monitors program metrics and participates in program evaluation and process improvement

Key skills, experience and behaviours required for this position:

• Undergraduate degree in Nursing (RN Required)
• 5+ years of experience in home and community health or a related field
• Member, in good standing with College of Nurses of Ontario
• Knowledge of the health care delivery system including hospital discharge planning, home and community care, and support services
• Excellent skills in case management, coordinating care within interdisciplinary teams, interRAI assessments and navigation of community services
• Excellent assessment and decision‑making skills
• Passion for excellent customer service and customer experience
• Effective time management skills, with the ability to work independently and co‑operatively in a busy multidisciplinary environment in various settings (e.g. at the hospital, in the office, in the community).
• Proficient skills in Microsoft Office (Word, Excel, PPT) and comfort with learning/working with new and emerging technologies (e.g. EHR systems, reporting systems)
• Intersectoral experience and excellent relationship building skills and dispute resolution
• Must be available for on‑call support
• A valid driver’s license and access to a reliable vehicle

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Employee and family assistance program
• Wellness resources
• Perks & discounts
• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.

Talent Acquisition Specialist (1 Year Contract)

Permanent

VHA Home HealthCare (VHA) is one of the largest not‑for‑profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client‑centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”

View more comments from our clients and their family members.

Pay Range

$40,000 - $50,000

The Talent Acquisition Specialist (TAS) is key in sourcing, recruiting, and selecting top talent for nursing (RN/RPN) roles within the organization, recruiting, and selecting top talent for diverse roles within the organization. This dynamic position involves not only identifying and engaging potential candidates but also ensuring a smooth onboarding experience through comprehensive new hire orientation.

The TAS collaborates closely with managers, supervisors, and cross‑functional teams to develop and implement innovative recruitment strategies and retention initiatives with a focus on new hires. They leverage various tools and platforms to attract high‑caliber professionals and actively participate in career fairs, networking events, and industry conferences.

Moreover, the TAS monitors hiring trends and stays updated on best practices to continually improve the recruitment process. By fostering strong relationships and maintaining an exceptional candidate experience, the TAS plays a crucial role in building a talented and dedicated workforce that drives the success of the organization.

Full‑cycle recruitment

Consults with Managers, Supervisors, or Directors to determine recruitment needs and identify hiring criteria.

Identifies and implements innovative and effective recruitment and retention strategies and designs attractive job postings.

Plans, coordinates and implements all recruitment activities including posting jobs, sourcing candidates, reviewing resumes, conducting phones screens and interviews, executing background/reference checks, creating offer letters and/or contracts, and onboarding new hires.

Ensures that recruitment practices align with VHA’s DEI strategy, VHA recruitment policies, and collective agreements for unionised roles.

Keeps accurate records of information regarding applicants and recruitment

Utilizes Workday and GoldCare to maintain hiring records and documentation

Collaborates with recruitment agencies, job developers, and employment centres to identify talent for the organization.

Ensures that background checks are accurately completed upon hire as per VHA’s policies.

Ensures that candidate files are accurately updated throughout the recruitment process in the Applicant Tracking System.

Orientation & Onboarding

Delivers initial orientation training for new hires

Schedules Physical Readiness Test and assists with coordinating Field Training

Delivers mask fit testing for new hires as required

Makes recommendations and enhances orientation program.

Attends departmental and companywide meetings and participates with internal and external Committees.

HR Planning, Administration and Programs

Assists in identifying hiring needs based on input from all departments and future initiatives.

Monitors internal activities and external information to identify trends and impact on the organization.

Investigates unique recruitment/hiring strategies and makes recommendations for use at VHA.

Coordinates information and gathers statistics to assist with workforce planning.

Maintains records and statistics for HR activities and projects.

Writes correspondence, reports and other support for HR Department.

Contributes and participates in employee relations and recognition initiatives.

Ensures that employee and service provider files are accurately created and maintained in the recruitment and HRIS systems for new hires.

Team and Service Effectiveness

Participates in team meetings with a commitment to contribution and service development.

Takes part in project teams as appropriate.

Provides statistics and information for reports and decision making.

Supports team decisions and strategies.

Suggest recruitment best practices and participate in their implementation

Shares in handling workload for positive results.

Works within the policies, procedures and regulations as required by VHA and under the Ontario Health & Safety Act, ESA, Human Rights Code, and common law.

What makes VHA’s compensation unique?

Benefits and pension plan for permanent eligible employees

Compensation for education and professional development

VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

Mentorship and peer support

Employee and family assistance program

Wellness resources

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.