Inside Sales Representative

St-Amour & Associates, Senc.; Quebec; On-site; CAD 60,000 - 75,000; Full time

Job summary

A construction and engineering firm in Quebec is seeking a customer service-oriented professional to manage the sales cycle from quote to delivery, offering tailored solutions to meet technical needs. Responsibilities include handling client inquiries, preparing quotes, monitoring inventory, and building long-term relationships. The ideal candidate will have experience in customer service or inside sales, knowledge of hydraulics or pneumatics, and be bilingual in French and English.

Qualifications

• Experience in customer service or inside sales, preferably in an industrial or technical setting.
• Knowledge of hydraulics, pneumatics, or power transmission is a strong asset.
• Proficient in communication and detail-oriented.

Responsibilities

• Manage client inquiries with professionalism.
• Recommend technical solutions in hydraulics and pneumatics.
• Prepare quotes, process orders, and follow up on deliveries.
• Build long-term client relationships through proactive communication.
• Work closely with outside sales to identify new opportunities.
• Monitor inventory and suggest alternatives as needed.
• Stay updated on product knowledge and training.

Skills

Customer service experience

Knowledge of hydraulics

Strong communication skills

Attention to detail

Multitasking ability

Team spirit

Proficiency in Microsoft Office

Bilingual (French/English)

Job description

Salary :

Activity area : Construction and engineering, Industrial and manufacturing

As a key support to clients and the outside sales team, you’ll manage the sales cycle from quote to delivery, offering tailored solutions to meet technical needs.

Key Responsibilities:

• Handle client inquiries (phone, email, counter) with professionalism
• Recommend solutions in hydraulics, pneumatics, and power transmission
• Prepare quotes, process orders, and follow up on deliveries
• Build long-term relationships through proactive communication
• Work closely with outside sales to identify new opportunities
• Monitor inventory and suggest alternatives when needed
• Stay up to date on product knowledge and attend training as required

Skills and qualifications :

Profile Sought:

• Experience in customer service or inside sales, preferably industrial/technical
• Knowledge of hydraulics, pneumatics, or power transmission (strong asset)
• Strong communication skills, initiative, and attention to detail
• Ability to multitask and manage priorities
• Team spirit and reliability
• Proficient in Microsoft Office
• Bilingual (French/English) required depending on clientele

To stay informed, subscribe
to our newsletter