HVAC/Hydronic Technical Sales Representative

BioPoint, Inc.; Surrey; On-site; CAD 50,000 - 80,000; Full time

Job summary

BioPoint, Inc. is looking for an HVAC/Hydronic Technical Sales Representative to join their team in Surrey, Canada. The successful candidate will maintain and grow the HVAC market, providing exceptional customer service and technical support. This role offers an exciting opportunity to work within a dynamic industry, with significant potential for personal and professional growth while contributing to sustainable solutions and exceeding customer expectations.

Benefits

Great mentors and on-the-job training

Growth potential with competitive salary, benefits, and profit sharing

Participation in pension plan with employer contributions

Work-life balance and flex time

Qualifications

• Outstanding customer service, communication, and problem-solving skills.
• Possess a strong work ethic and a high standard of integrity.
• Ability to work well independently and in a team setting.

Responsibilities

• Provide technical product information and installation support.
• Identify customer needs and promote HVAC products.
• Build effective working relationships with vendors and customers.

Skills

Customer service

Communication

Problem-solving

Relationship building

Attention to detail

Time management

Organizational skills

Education

Grade 12 diploma or equivalent

College and/or University degree

Tools

Trend

Eclipse

Word

Excel

Outlook

Job description

HVAC/Hydronic Technical Sales Representative

• Full-time

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

As an HVAC/Hydronic Technical Sales Representative, you will be responsible for maintaining and growing the heating, ventilation, and air conditioning market. Your goal is to provide the highest level of customer service by providing advice, technical product information, recommendations, and installation support. In addition, you will work to identify customer needs as well as promote and sell existing and new HVAC products to meet Profit Centre sales objectives.

Additional duties will include:

• Demonstrate comprehensive knowledge of HVAC products and their applications
• Support customer inquiries with technical guidance on HVAC products and installations
• Troubleshoot and help create solutions for customers when problems arise
• Build and sustain effective working relationships with vendors
• Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets
• Examine market opportunities and identify new potential customers
• Provide recommendations on new products, services, and market trends to customers and Profit Centre Team
• Participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offerings
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Perform other tasks as requested by the Profit Centre Manager
• Grade 12 diploma or equivalent; College and/or University degree an asset
• Outstanding customer service, communication, and problem-solving skills
• Excellent relationship building skills with customers, vendors, and teammates
• Ability to learn and operate the applicable software system used to process orders
• Experience working in a fast-paced environment with a strong attention to detail
• Possess a strong work ethic and a high standard of integrity
• Ability to work well independently and in a team setting
• Excellent time management and organizational skills with the ability to meet tight deadlines
• Possess a valid Driver’s License

Preferred Skills:

• Previous experience with or knowledge of hydronics or HVAC products sold at the Profit Centre
• Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
• Experience using Trend, Eclipse, Word, Excel, and Outlook

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.