Guidewire Policy and Claims Center Business Analyst

Cognizant; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading professional services company in Toronto, ON, is seeking a Guidewire Policy and Claims Center Business Analyst. The role involves leading requirements efforts, collaborating with teams, and managing risks in a hybrid setting. Ideal candidates will have extensive experience in business analysis and the General Insurance sector, with strong Guidewire knowledge. This position fosters collaboration and offers flexibility to support work-life balance.

Benefits

Hybrid working arrangements

Wellbeing programs

Flexibility in work-life balance

Qualifications

• 12+ years of experience in a Business Analyst role.
• 7+ years in General Insurance (Home and Auto).
• 7+ years experience on the Guidewire platform.

Responsibilities

• Lead requirements effort and manage timelines.
• Collaborate with multi-functional teams and vendors.
• Produce key Business Analyst artifacts during projects.

Skills

Business Analysis

Guidewire Expertise

Process Mapping

Agile Methodology

Strong Communication

Creative Thinking

Risk Management

Tools

Jira

Confluence

Job description

About Us:

Cognizant (Nasdaq: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.

Job Title: Guidewire Policy and Claims Center Business Analyst

Location: Toronto, ON, Canada – Hybrid – 3 to 4 days in office and rest from home

Job ID: SO# 00065606961

Role and Responsibilities:

• Lead Requirements Effort: Define, estimate, and manage timelines and efforts for handling requirements.
• Collaborative Scope: Direct requirement sessions with multiple partners, including multi-functional teams, vendors, and remote members.
• Structured Elicitation: Apply a variety of techniques to elicit, analyze, document, and manage business requirements, ensuring partner engagement and thorough understanding.
• Documentation Excellence: Produce and maintain key Business Analyst (BA) artifacts, document high-level and detailed processes, and business use cases within scheduled timelines.
• Strategic Partnerships: Collaborate closely with Business and Technology teams to analyze and determine optimal solution options.
• Quality Assurance: Understand and chip in to test strategies, including documentation of test cases and managing defects.
• Expertise in Delivery: Demonstrate sophisticated knowledge of business analysis and project delivery practices throughout the project lifecycle.
• Impact Analysis: Evaluate how changes affect customers, partners, and technology interactions, ensuring alignment with business outcomes.
• Risk Management: Proactively manage risks related to requirements, keeping key partners advised of potential impacts and solutions.
• Leadership and Communication: Offer guidance and leadership, clearly communicating significant project updates to partners and driving strategic discussions.
• Mentorship Role: Enhance team capabilities by mentoring junior peers, sharing insights and standard methodologies in business analysis.

Required Experience:

• More than 12 years of demonstrated ability working in a Business Analyst role.
• More than 7 years of experience in General Insurance business (Home and Auto).
• More than 7 years of demonstrated ability on the Guidewire platform in Claims Center or Policy Center
• Experience in enterprise Agile methodology, Ability to work in a fast-paced and demanding environment and Strong facilitation & elicitation skills.
• A great teammate with the ability to communicate effectively with multiple partners at different hierarchical levels with Strong creative and critical thinking skills.
• Solid skills in Process Maps, Business Use Cases, Jira and Confluence experience.
• Required experience in Usage-based Insurance.

Working Arrangements:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible.

Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office in Toronto, ON, Canada.

Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting.

This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Apply Now!