Front Desk Agent - The Loyalist Country Inn & Conference Centre

Murphy Hospitality Group; Summerside; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality company in Summerside is seeking a Front Desk Agent to provide exceptional guest service and manage guest check-ins. Ideal candidates should possess strong communication skills and enjoy building relationships with guests and team members. This role offers competitive wages and opportunities for professional growth across all locations in Atlantic Canada.

Benefits

Competitive wages

Wellness & Fitness Programs

Growth and professional development opportunities

Discounts at all locations across Atlantic Canada

Qualifications

• Ability to work a variety of shifts, including days, evenings and weekends.
• Bilingualism is considered an asset.
• Front desk experience is considered an asset.

Responsibilities

• Greet arriving guests and check in and assign rooms.
• Process telephone calls and room reservations.
• Provide exceptional guest service.

Skills

Positive and outgoing personality

Excellent oral communication

Strong interpersonal skills

Job description

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it's all about the people!

Loyalist Country Inn & Conference Centre

The Loyalist Country Inn & Conference Centre features 82 clean, comfortable, and fully appointed rooms, an indoor pool, fitness centre, business centre, 24-hour front desk, and an onsite restaurant/lounge offering room service. Other amenities include complimentary Wi-Fi, air conditioning, newspapers, and parking. We are also a prime location for meetings, conferences, and events, and can efficiently accommodate each.

As Front Desk Agent, You Will

• Greet arriving guests, check in and assign rooms
• Take, cancel and change room reservations
• Process telephone calls
• Process wake-up calls
• Provide information on hotel facilities and guest services
• Provide general information about points of interest in the area
• Arrange services required for guests with special needs
• Process guests' departures, calculate charges and receive payments
• Provide exceptional guest service
• Clerical duties as required
• Work along side of the hotel team to establish a safe and fun atmosphere

Who You Are

• Positive and outgoing personality
• Love for building strong relationships with team members, our guests and the community
• Excellent oral communication
• Strong interpersonal skills

What You Bring

• Ability to work a variety of shifts, including days, evenings and weekends
• Bilingualism is considered an asset
• Front desk experience is considered an asset

What We Offer

• Competitive wages
• MHG Wellness & Fitness Programs
• Growth and professional development opportunities
• Discounts at all MHG locations across Atlantic Canada as well as local shops and services