Food Service Worker - Nutrition & Food Services

Nova Scotia Health Authority; Town of Bridgewater; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare service provider in Lunenburg County seeks a Food Service Worker to prepare and serve meals, ensuring high standards of cleanliness and customer service. The ideal candidate will have Grade 12 or equivalent, customer service skills, and the ability to communicate effectively. This casual role offers a competitive hourly wage and the opportunity to work within a diverse team. Join a passionate workforce dedicated to excellence and make a difference in patients' lives.

Qualifications

• Grade 12/GED or equivalent or relevant work experience.
• Demonstrated competency in English and basic Math.
• Restaurant experience is considered an asset.

Responsibilities

• Prepare and serve meals to patients and customers.
• Answer patient phone calls and enter meal selections.
• Clean and sanitize dishes and work areas.

Skills

Customer Service Skills

Ability to communicate effectively

Ability to work as part of a team

Demonstrated competency in English

Education

Grade 12/GED or equivalent

Job description

Req ID: 213757
Location: Western Zone, South Shore Regional Hospital
Department: NFS Nutrition & Food Services SSRH
Type of Employment: Casual Casual Relief (3%) x 5
CUPE Support Position
Posting Closing Date: 22-Dec-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community‑based programs we operate across the province. Our passionate team of professionals provides a variety of high‑quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health & addictions. Join a diverse team of innovators, collaborators, and creative thinkers today. Nova Scotia Health employs professionals in all corners of our province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work‑life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The Nutrition and Food Services, Food Service Worker works in the patient and retail food service setting. Reporting to the Manager / Food Service Supervisor, the Food Service Worker may be responsible for preparing and serving meals and supplies to patients, residents, Veteran’s, staff, families and customers. Additionally, they are responsible for cleaning and sanitizing patient trays, related equipment and workplaces. The Food Service Worker supports safe food handling procedures and provides overall service excellence. The Food Service Worker performs a number of key work activities across the site.

Key Work Activities

Percentages of time allocated in the Key Work Activities are dependent upon the site and role they fulfill. Responsibilities include but are not limited to:

Patient Meal Selections (Customer Service)

• Answering patient phone calls and entering meal selections on a computer as applicable
• Visiting patients in their room and entering meal selections on an electronic tablet

Product/Food Preparation/Assembly and Service

• Assemble, portion, and serve patient, and visitor meals
• Portion and assemble nourishments, special feedings, beverages, menu items, prepare “mix & serve” menu items
• Salad and sandwich preparation

Delivery and Collection

• Delivery and distribution of selective menus and patient meals
• Delivery of nourishments, supplies (food and non‑food)
• Collection of soiled patient trays

Food Handling

• Participating in receiving and storing supplies (food and non‑food) using First In First Out (FIFO)
• Receive and interpret patient diet/meal orders; confirm patient meal requirements
• Inventory management

Menu Duties

• Generate and print menus, reports, tallies and labels
• Printing Meditech/STAR report and comparing to CBORD/ Vision reports

Food Safety and Sanitation

• Clean and sanitize dishes, utensils, equipment, and work area
• Maintain basic work area safety and sanitation
• Safe food handling and hygiene
• Proper hand hygiene, food storage cleanliness/appropriate temperatures, sanitation, cross‑contamination prevention, control time and temperature, etc.

About You

• Grade 12/GED or equivalent
  • Or demonstrated skills and/or relevant work experience, equivalency must be clearly stated in your cover letter and resume
  • Demonstrated competency in English and basic Math
• Restaurant experience is considered an asset
• Customer Service Skills considered an asset
• Ability to work as part of a team to provide services and achieve departmental and/or organizational goals
• Ability to perform duties within expected timeframes and standards of accuracy
• Ability to communicate effectively while demonstrating civility and respect
• Competencies in other languages an asset, French preferred
• Frequent physical demands include extensive standing and walking, bending, lifting (maximum of 35-40 lbs), pulling and pushing, and transferring/transporting equipment.

Pot Room Requirements (only for employees working in the Pot Room)

• Special footwear may be required for some food service areas – employer will reimburse cost of safety shoes up to amount noted in Collective Agreement
• Heavy lifting (i.e. large industrial bake/cook ware mixing bowls)
• Physically demanding, repetitive tasks
• Working independently

Hours

Casual Relief

Compensation and Benefits

$20.74 - $21.55 Hourly

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. This is a Support bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position. Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self‑identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self‑identify.