food and beverage service manager

Government of Canada - Central; Hamilton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A government body in Canada is seeking a Food Service Supervisor to oversee daily operations at their facility in Hamilton, Ontario. The role requires planning, staff training, and ensuring compliance with health regulations. Candidates should have 2 to 3 years of supervisory experience in food services, a college diploma, and certifications in Smart Serve and Safe Food Handling. This position is strictly on-site, emphasizing fast-paced service and team collaboration.

Qualifications

• 2 to 3 years of supervisory experience in food services.
• Smart Serve certification and Safe Food Handling certificate required.
• WHMIS Certificate is preferred.

Responsibilities

• Monitor staff performance and provide feedback.
• Plan and organize daily food service operations.
• Ensure compliance with health and safety regulations.
• Handle customer complaints and ensure satisfaction.
• Negotiate with suppliers for food and supplies.

Skills

Staff performance monitoring

Daily operations planning

Staff training

Health and safety adherence

Supplier negotiation

Customer service

Food safety skills

Material handling

Education

College or CEGEP diploma (1-2 years)

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment

Responsibilities Tasks

• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Food safety/handling skills
• Load, unload and move products and materials by hand or with basic material handling equipment
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people

Credentials Certificates, licences, memberships, and courses

• Smart Serve
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Safe Food Handling certificate

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods