Field Service Technician

Schneider Electric; Winnipeg; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a pioneering company in power transfer technology as a Hybrid Service Technician. In this dynamic role, you will leverage your extensive field experience to develop customer relationships and provide exceptional technical service across Manitoba and Saskatchewan. You will be responsible for performing maintenance, troubleshooting, and providing training on advanced power control systems. This position demands a self-motivated individual who thrives under pressure and is eager to contribute to a leading firm in the industry. If you are passionate about electrical engineering and customer service, this opportunity is perfect for you.

Qualifications

• 10+ years of field experience in electrical systems and service.
• Knowledge of 3 phase electrical power and building distribution.

Responsibilities

• Develop customer relationships and perform field service work.
• Conduct training sessions on ASCO equipment operation and maintenance.

Skills

Sales Skills

Troubleshooting Skills

Communication Skills

Self-Motivated

Education

Post secondary education in Electrical Engineering

Journeyman electrician

Tools

Oscilloscope

Standard laboratory instruments

Microsoft Windows based software

Job description

For over 125 years, ASCO Power Technologies has been pioneering every major product innovation in power transfer technology. Today, we are an industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, and the world leader in emergency and standby power transfer solutions.

We are the Power Authority - committed to providing a full range of quality-driven products backed by 24-hour nationwide service support. ASCO Power Technologies has an exciting career opportunity for an experienced Hybrid Service Technician with 10+ years of field experience based out of Winnipeg Manitoba Canada location reporting to the National Field Service Manager.

The role is to cover the province of Manitoba and Saskatchewan. The candidate may be required to travel a few times a year to other parts of Canada to support other regions.

We are looking for an experienced technical individual with sales skills who can help develop the customer base in the territory while providing great technical service.

Main Responsibilities:

• Help develop the region by targeting potential customers and ASCO installed base with our service offers.
• Build relationships with Generator dealers, distributor partners and end users in the assigned territory.
• Perform field service work in accordance with service agreements to conduct maintenance, modifications, start-up and validation of Load Transfer Switch and Power Control Systems.
• Provide troubleshooting, adjustment and repair services on all Load Transfer Switch and Power Control Systems products in the field.
• Prepare service reports which may contain design recommendations that may be forwarded to Product Engineering groups.
• Provide follow-up action, as required, with reference to Field Service trips.
• Conduct training sessions in the operation, maintenance, theory and design of ASCO equipment, as required.
• Perform field modifications to Load Transfer Units and/or Power Control Products or its intended operation.
• Respond to customer service and emergency calls.
• Provide leads to Service Sales Department to maximize opportunities and assist in the extension of additional sales.
• This position requires individuals to work irregular hours 24 - 7 (weekdays, weekends, evenings, nights, overtime).

Qualifications and skills required:

• Post secondary education in Electrical Engineering, electrical technologist, Journeyman electrician or another related field.
• Knowledge of 3 phase electrical power 600 volt, knowledge of building distribution and generators/breakers, use of oscilloscope, special test equipment, and standard laboratory instruments and meters. A strong knowledge in PLC and communication is desired and would be an asset.
• Operate Company vehicle with supply and equipment. Strong written and verbal communication skills as well as PC skills in Microsoft Windows based software. Troubleshooting skills. Be self-motivated, calm under pressure. Successful candidate will be required to pass a full background check. Strong knowledge in reading electrical schematic drawings and good understanding of electrical controls.
• English is essential, written and spoken.
• Travel across Canada and travel to the US for training.

Additional Information:

Individuals will be required to subject themselves to security clearance screening and drug and alcohol testing at secure/safety sensitive sites and other required clearances as deemed necessary by our customers.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.