Family Connector

The Family Centre of Northern Alberta; Edmonton; On-site; CAD 49,000 - 64,000; Full time

Job summary

A community support organization is seeking Family Connectors to aid vulnerable families in Edmonton. The role involves supporting Indigenous families, building therapeutic relationships, and working collaboratively within a team. Educational requirements include a degree or diploma in Child & Youth Care or related fields. Competitive salary between $49,112 to $63,892 annually, with excellent benefits including paid training and a wellness program. Work hours are flexible, accommodating evenings and weekends.

Benefits

Fully paid employee group benefits plan

Health spending account

3 weeks’ vacation

RRSP-matching

Ongoing paid training

Mileage compensation

Paid sick time (up to 8 days annually)

Qualifications

• Degree in Child & Youth Care or Social Work required.
• Experience with Indigenous populations preferred.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Provide support to vulnerable children and families.
• Build therapeutic relationships using basic counseling skills.
• Initiate family support network meetings.

Skills

Building therapeutic relationships

Identifying and supporting Indigenous culture

Problem-solving skills

Organizational skills

Collaborative skills

Education

Degree in Child & Youth Care, Social Work

Degree in Human Services with field experience

Diploma in Child & Youth Care or Social Work

Certificate in Human Services with Indigenous culture experience

Job description

Why work with us:

The Family Centre is looking for (5) Family Connectors who enjoy building effective working relationships with families, community resources, and various supportive parties. We are focused on Trauma-Informed Care for both our communities and staff teams, and provide services based on research and evidence-based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

As a Family Connector (FC), you will provide in-home and community-based support to vulnerable children and families who have Children and Family Services involvement. Your caseload will include primarily Indigenous families and individuals who have experienced trauma and multigenerational abuse and neglect. Operating on a flexible work schedule which includes some evenings and weekends, you will build therapeutic relationships with parents using basic counselling skills and a trauma-informed care approach. You will work as a member of a collaborative team and will be responsible for the coordination, initiation, and mobilization of internal and external resources required to meet the service plan objectives. You will engage your excellent problem solving, organizational and collaborative skills.

• Support familytime between children in care and their parents and/or significant others in their life. Amplify caregiver's strengths while modelling and teaching parenting skills, child development, play, structure and routine, and positive discipline
• Support children and parents to connect with their culture and support Indigenous families to participate in ceremony
• Identify, strengthen and reconnect relationships with family, kin, and friends creating long term support for the wellbeing, reunification and safety of the children.
• Initiate and facilitate family support network meetings
• Assess ongoing risk for children and families receiving services as per the Child Youth and Family Enhancement Act (CYFEA)
• Transport parents and children as needed between appointments and scheduled family time.
• Complete formal documentation and ensure file standards are met
• Provide on-call support to families 24/7 on a rotational basis

What you will bring to the role:

• Degree in Child & Youth Care, Social Work (or)
• Degree in Human Services (Psychology, Sociology, Education, Human Ecology or Early Childhood Development) with experience in the field (or)
• Diploma in Child & Youth Care or Social Work with related experience (or)
• Certificate in Human Services Sector with extensive experience with Indigenous culture and communities.

Background Check Process & Requirements:

• As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers
• Police Information Check- Vulnerable Sector (completed within the last 6 months)
• Child Intervention Records Check (completed within the last 6 months)
• Registration with a professional body, if eligible (such as RSW)
• $2 million Vehicle Liability Insurance
• Reliable Vehicle, available for regular use and valid driver’s license
• 5-years Driver Abstract
• Our Children Are Sacred Youth Suicide Prevention Training or ASIST Suicide Intervention Training within 3 months of start date
• Standard First Aid Level C CPR within 3 months of start date.

What you can expect:

Training

–comprehensive onboarding/orientation-process which includes service specific, leading-edge training, and agency-wide core training

Feedback

– a strong reflective supervision model that provides regular formal and informal opportunities for feedback

Performance Coachin

g – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable Accommodation

– The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation

Our comprehensive compensation package offered to employees reflects a strong commitment to employee wellbeing and is competitive within the marketplace.

• $49,112 to $63,892 annually
• On-call compensation
• 36.5-hour work week
• Fully paid employee group benefits plan
• Health spending account
• 3 weeks’ vacation
• RRSP-matching
• Ongoing paid training
• Mileage compensation
• Paid sick time (up to 8 days per calendar year)
• Agency-widen
• Employee Resource Groups

Closing Date:

February 13, 2026

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney).

Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.