Enterprise Resources Planning System Manager

Dajcor Aluminum Ltd.; Chatham; On-site; CAD 70,000 - 90,000; Full time

Job summary

A manufacturing company in Chatham, Ontario, is seeking a System Administrator to oversee the CSI/Syteline ERP system. Responsibilities include managing system configurations, driving process optimizations across departments, ensuring data integrity, and leading strategic initiatives for system improvements. The ideal candidate will have experience with enterprise systems, strong analytical skills, and the ability to enhance business workflows while maintaining compliance standards.

Qualifications

• Experience managing enterprise resource planning (ERP) systems, particularly CSI/Syteline.
• Ability to lead cross-functional projects and drive system improvements.
• Strong analytical skills and attention to data accuracy.

Responsibilities

• Manage system configuration and security for CSI/Syteline.
• Collaborate with functional teams to enhance business processes.
• Ensure data integrity and develop analytical reports.

Skills

System administration

Process optimization

Data integrity

Project management

Analytics and reporting

Tools

CSI/Syteline

BI tools

Job description

System Administration & Ownership

• Serve as the primary system owner and administrator for CSI/Syteline across all Dajcor locations.
• Manage system configuration, parameter setups, user roles, permissions, and security groups.
• Oversee scheduling, monitoring, and troubleshooting of background tasks (IDOs, replications, MRP, APS, etc.).
• Maintain integration points with ancillary systems (MES, quality systems, EDI, barcoding/scanning, CRM, BI tools, payroll/HRIS, etc.).
• Work with IT to manage environments (test, pilot, production), versioning, and patch/upgrade cycles.

Process Optimization & Continuous Improvement

• Partner with functional leads (extrusion, anodizing, fabrication, shipping, finance, supply chain) to refine business processes and ensure alignment with CSI capabilities.
• Identify and drive system-enabled improvements to throughput, scheduling accuracy, WIP visibility, costing, inventory accuracy, and capacity utilization.
• Lead root‑cause analyses for transactional errors, data mismatches, or system process failures.
• Maintain and improve workflows, forms, alerts, dashboards, and reports supporting daily operations. Provide day‑to‑day support for end users across departments including production, customer service, planning, finance, purchasing, and maintenance.
• Develop and deliver training materials, SOPs, video modules, and quick reference guides.
• Create a culture of system accountability, data accuracy, and adherence to standardized workflows.
• Coordinate change requests, assess business impact, and implement approved system changes.
• Support employee onboarding with ERP‑related competencies.

Data Integrity, Reporting & Analytics

• Ensure accuracy of master data (items, BOMs, routings, customers, vendors, resources, cost sets, etc.).
• Build and maintain queries, IDOs, custom forms, and tailored reports in CSI.
• Partner with finance to ensure correct data flows into costing, forecasting, and profitability models.
• Support analytics, KPI dashboards, and operational performance reporting (BI tools, APS dashboards, capacity planning).

Project Management & Strategic Initiatives

• Lead or support ERP related enhancement projects, module rollouts, new functionality adoption, and future phases of ERP deployment.
• Serve as internal PM for CSI improvements, coordinating cross‑functional stakeholders & external consultants.
• Document requirements, user stories, workflows, test scripts, and acceptance criteria.
• Drive post‑implementation stabilization and roadmap planning for months 3/6/12 after go‑live.
• Support integrations to robotics, automation, scanning/barcoding, Phoenix APS, and digital transformation initiatives.

Compliance, Controls & Governance

• Ensure system processes comply with internal controls, segregation of duties, audit requirements, and financial accuracy standards.
• Maintain system logs, audit trails, change documentation, and user access provisioning.
• Work with the Controller/CFO on governance over financial modules, costing, approvals, and inventory valuation.
• Ensure data retention and backup procedures meet IT and cybersecurity standards.