Customer Service & Inside Sales Support Specialist

UniFirst; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading uniform services company in Kingston, Ontario, seeks a dedicated customer service representative to handle inquiries, support sales, and resolve customer issues. Ideal candidates will possess strong interpersonal skills, be customer-oriented, and have experience with Microsoft Office and data entry. UniFirst offers a supportive work environment with benefits including health insurance, profit sharing, and employee discounts. Join a family-run business committed to promoting from within.

Benefits

RRSP with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Tuition Reimbursement

30% Employee Discount

Qualifications

• Possess strong interpersonal skills and a professional telephone manner.
• Enjoy dealing with people and resolving problems.
• Experience in data entry is essential.

Responsibilities

• Handle telephone inquiries and orders.
• Provide inside support to sales representatives.
• Assist customers with account issues.
• Process credits and exchanges.

Skills

Interpersonal skills

Customer service

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

AS400 system

Job description

A leading uniform services company in Kingston, Ontario, seeks a dedicated customer service representative to handle inquiries, support sales, and resolve customer issues. Ideal candidates will possess strong interpersonal skills, be customer-oriented, and have experience with Microsoft Office and data entry. UniFirst offers a supportive work environment with benefits including health insurance, profit sharing, and employee discounts. Join a family-run business committed to promoting from within.