Customer Account Specialist | Hybrid & Growth Ready

J.D. Irving, Limited; Dieppe; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian company located in Dieppe is seeking an experienced professional to manage customer orders and ensure accurate order fulfillment. Candidates should have strong communication skills, attention to detail, and proficiency in Microsoft Office. The role involves collaborative work with both internal teams and customers to resolve issues and streamline processes. Opportunities for growth within the company are available.

Benefits

Flexible medical, dental, and vision plan

Employee & family assistance program

RRSP matching program

Health & Wellness reimbursements

Product purchase program

Job-related training and development opportunities

Relocation cost (if applicable)

Hybrid flexible work options (if applicable)

Qualifications

• 3+ years of related work experience.
• International/export order experience is a plus.

Responsibilities

• Process customer orders from receipt to delivery.
• Manage the full lifecycle of customer purchase orders.
• Collaborate with customers to confirm order details.
• Address order discrepancies promptly.
• Utilize inventory management systems to process orders.
• Communicate with stakeholders to meet customer expectations.

Skills

Excellent communication skills

Attention to detail

Proficient in Microsoft Office Suite

Time management skills

Bilingual (English/French)

Team collaboration

Flexibility and adaptability

Education

Post-secondary education or equivalent

Tools

ERP systems

CRM systems

Job description

A leading Canadian company located in Dieppe is seeking an experienced professional to manage customer orders and ensure accurate order fulfillment. Candidates should have strong communication skills, attention to detail, and proficiency in Microsoft Office. The role involves collaborative work with both internal teams and customers to resolve issues and streamline processes. Opportunities for growth within the company are available.