Corporate Actions Senior Analyst

Fidelity Canada; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services company in Toronto is seeking a Corporate Actions and Income Processing Specialist Sr to manage corporate actions and income processing. The ideal candidate has over 5 years of experience in the securities industry, exemplary customer service skills, and the ability to work in a flexible hybrid environment. This role promotes a supportive workplace with competitive benefits.

Benefits

Flexible working arrangements

Comprehensive health benefits

Up to $650 for home office equipment

Parental leave top-up

Generous time off policy for volunteering

Extensive professional development opportunities

Qualifications

• More than 5 years of experience in securities/brokerage industry with 3 years in corporate actions.
• Extensive knowledge of financial transaction processing and corporate actions/income.
• Ability to interact with various stakeholders and external parties effectively.

Responsibilities

• Ensure accurate preparation and processing of corporate action events and entitlements payments.
• Process complex/high risk transactions in multiple systems.
• Deliver exceptional customer service to internal and external clients.

Skills

Problem resolution

Customer service

Analytical thinking

Attention to detail

Communication skills

Education

Post-Secondary Education or Equivalent Experience

Tools

Dataphile

Job description

Overview

Corporate Actions and Income Processing Specialist Sr

Current work authorization for Canada is required for all openings. You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

About Fidelity Canada

Fidelity Clearing Canada (FCC) was founded in 2009 to provide execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of global-based firms. A leader in the independent clearing broker and custodian marketplace, FCC has grown to become the second-largest clearing firm in Canada with $147 (CAD) billion in assets under administration. For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/.

Role Overview

Reporting to the Team Manager, this role is a subject matter expert in all corporate actions, income, and Proxy events for securities held domestically and internationally, in multiple systems. This role requires the ability to research / solve complex issues, process mandatory and voluntary corporate actions, review tax consequences, analyze and complete legal documentation (i.e. escrows, tax reclaims), reduce exposure within the firm (i.e. depo alignment), process market claims, handle escalations, interact with clients, alleviate workload, provide relief to management, and maintain good working relationships with issuers, depositories, brokers / counterparties, etc.

What You Will Do

• Perform and oversee department transactions such as ensuring accurate preparation and processing of corporate action events and entitlements payments (including voluntary events, mandatory events, income related payments and proxy) received from the paying agent or the depositories (local or foreign).
• Process payments for Canadian securities (through depository or market). Includes processing physical certificate exchanges for privately held securities and preparing proxy (physical and electronic) to the end client.
• Process complex / high risk transactions that require more touch points in multiple systems.
• Assist in making sure all announcements pertaining to offers are correct. Research and adjust any discrepancies.
• Act as point of contact for procedural and process questions.
• Provide relief for management through assisting on reviewing and overseeing controls of the department to reduce / minimize risk to the firm (i.e., dual verification on tenders and notification sent to the front office).
• Act as a subject matter expert through projects to improve efficiency and adapt to changing market standards within the firm; participate as a member within the firm or industry-wide committees.
• Deliver stellar quality customer service interactions to internal and external customers (i.e. brokers / counterparties, Agents, Issuers) to exceed their expectations and create a positive experience.
• Interact directly with clients (broker-dealers) and 3rd parties (agents, issuers, counterparties) verbally and in writing.
• Follow policy and procedure changes to ensure proper controls are maintained.
• Assist in creating procedures designed to strengthen quality and risk controls.
• Monitor key control reports.
• Participate as a project lead / member / SME for projects, initiatives and conversions related to the Entitlements Team.

The Experience You Bring

• Completion of Post-Secondary Education, or Equivalent Experience.
• More than 5 years of experience in securities / brokerage industry, ideally with a minimum of 3 years in corporate actions and entitlements processing including but not limited to tax and legal implications for the client.
• Extensive knowledge of financial transaction processing, settlements, or corporate actions / income.
• Concepts and techniques and reconciliation methodology and standards.
• Knowledge and experience with Dataphile is an asset.
• Completion or enrolment in the Canadian Securities Course (CSC) or the Investment Funds Institute of Canada (IFIC) course is an asset.

What We’re Looking For

• A good working knowledge of trading & operations within the brokerage industry.
• Ability to interact and communicate effectively with various stakeholders and external parties.
• Sound and proven customer service skills.
• Expertise in accuracy and attention to detail.
• Strong analytical thinking.
• Flexibility and adaptability.
• Able to manage multiple priorities.
• Ability to consistently perform in a time-sensitive environment with multiple daily deadlines.
• Extensive experience in problem resolution.

Ways We Value and Support Our Team

• Flexible working arrangements - hybrid options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, including up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal / Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email [e-mail].

Why Work at Fidelity?

We are proud to be recipients of various awards and recognition, including Canada’s Top 100 Employers and other industry accolades.

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