Client Solutions Director, Amazon Advertising

Kepler Group; Toronto; On-site; CAD 137,000 - 160,000; Full time

Job summary

A digital marketing agency is seeking a Client Solutions Director in Toronto, Canada. The role involves leading client interactions and delivering strategic marketing solutions focused on Amazon advertising. With 8-10 years of experience in digital marketing and expertise in managing client portfolios, the ideal candidate will be pivotal in shaping client strategies and achieving measurable performance. The position includes competitive compensation and a robust benefits package.

Benefits

Target Annualized Bonus: 10%

Healthcare / Dental / Vision

Unlimited PTO

401k Contributions

Wellness Stipend: $75/month

Annual Tuition Stipend: $2,000

Parental Leave: 16 weeks primary caregiver

Work From Anywhere: 4 weeks annually

Qualifications

• 8-10+ years in digital advertising account management or brand management.
• 4+ years experience in Amazon Sponsored ads and retail media.
• Ability to manage complex workloads and client communications.

Responsibilities

• Lead a team for successful delivery of marketing and media services.
• Act as a senior point of contact for client interactions.
• Design and execute strategies to meet clients' business goals.

Skills

Digital advertising account management

Cross-functional team leadership

Amazon Sponsored ads experience

Strategic planning

Communication skills

Client relationship building

Tools

Pacvue

Skai

CommerceIQ

Job description

Overview

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We act as clients’ agency of record, as their in-house team, or a hybrid, harnessing data and technology across all paid digital media and data-driven CRM channels. Kepler is recognized for its culture and growth opportunities.

The Role

As a Client Solutions Director and client leader, you’ll be responsible for deeply understanding clients’ business issues and goals and the successful delivery of marketing and media services, specifically within our Amazon (retail media) business unit. You’ll be the trusted “go to person” for clients, acting as a subject matter expert on the Amazon ads ecosystem, and leading with strong communication and organizational skills, data-driven problem solving, and leadership.

What You Will Do

• Utilize experience in digital media channels for maximum impact, specifically within the retail media network
• Act as a senior point of contact for the assigned client portfolio; interface with client leadership and lead discussions with executive leadership
• Partner with clients to understand business goals and marketing objectives, and build digital strategies to address these areas
• Be accountable for the successful delivery of marketing and media services for assigned client(s), interfacing regularly with key client contacts
• Directly lead a team of Associate Directors, Managers and Analysts, and provide strategic guidance across Kepler’s functional teams
• Be a strategic expert on digital media planning, tactics and measurement; lead the team through media planning, tactic selection, partner negotiation, campaign design, ad ops and measurement
• Work closely with other Kepler team members to design and execute programs that deliver breakthrough client results

Desired Skills and Experience

• 8-10+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
• Experience leading cross-functional teams, both directly and indirectly
• 4+ years experience in Amazon Sponsored ads and DSP, and/or similar retail media network experience
• Strategic planning experience within retail media and managing performance media campaigns on Amazon
• Experience with marketing campaign design, campaign management, and analysis, as well as retail media tools (Pacvue, Skai, CommerceIQ, etc.)
• Ability to apply innovative thinking to solve complex client marketing challenges
• Ability to manage a complex workload spanning program execution, analysis, and client communications
• Excellent listening and communication skills with strong ability to build relationships
• Ability to contribute to a fast-paced, entrepreneurial, collaborative team environment

Compensation and Benefits

Transparency is fundamental to Kepler’s culture. Compensation aims to attract, reward, and retain talent, with competitive direct compensation and a rich indirect compensation program.

• Target Annualized Discretionary Bonus: 10% ($12,500 - $14,500)
• Target Total Cash: $137,500 - $159,500
• Healthcare / Dental / Vision
• Unlimited PTO
• 401k Contributions
• Wellness Stipend: $75/month
• Annual Tuition Stipend: $2,000
• Parental Leave: 16 weeks primary caregiver / 6 weeks secondary caregiver
• Annual Work From Anywhere: 4 weeks

Inclusion and Safety

Kepler is a people-first organization. We encourage applications from all qualified candidates and welcome those who may not check every box. We value diverse perspectives and strive for an inclusive hiring process.

Protect yourself from recruitment fraud. Apply through the Kepler website or via a recruiter with a @keplergrp.com email address.

Application

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