Client Advisor

RBC; Lake Country; On-site; CAD 60,000 - 80,000; Part time

Job summary

A major financial institution in Lake Country is seeking a part-time client-focused sales representative. The role involves engaging clients, resolving banking issues, and leveraging technology to enhance client experiences. Ideal candidates will have a strong passion for client service, problem-solving skills, and digital literacy across devices. Opportunities for career advancement and a comprehensive rewards program are part of the offering.

Benefits

Competitive compensation

Bonuses

Flexible benefits

Career advancement opportunities

Sales training and coaching

Qualifications

• Demonstrated passion for putting clients first, with success in a hands-on sales environment.
• Strong problem-solving and interpersonal skills to build relationships with clients.
• Flexibility and eagerness to learn in a dynamic environment.
• Digital literacy across smartphones, tablets, and laptops.
• Ability to work all business hours.

Responsibilities

• Engage proactively with clients to identify banking needs and provide advice.
• Utilize technology to enhance client experience and drive sales.
• Assist clients with a range of financial transactions.
• Listen actively to understand individual client needs.
• Resolve banking problems and maintain partner relationships.

Skills

Client Centricity

Communication

Problem Solving

Digital Literacy

Job description

Overview

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you are demonstrating how to use digital banking, onboarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What you will do

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What you need to succeed

Must have

• Demonstrated passion for putting clients first, as well as success in a hands-on, target driven sales environment
• Problem solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices such as smartphones, tablets, laptops
• Ability to work all business hours

Nice to have

• Track record in building rapport and maintaining client relationships within the financial or service industry
• Mutual Funds accreditation such as Investment Funds in Canada or the Canadian Securities Course

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world class tools and training
• Opportunity to achieve great success and grow your career with RBC

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address 9950 MAIN ST LAKE COUNTRY

City Lake Country

Country Canada

Work hours/week 28.5

Employment Type Part time

Platform PERSONAL & COMMERCIAL BANKING

Job Type Regular

Pay Type Salaried

Posted Date 2026-02-02

Application Deadline 2026-02-16

Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.