Business Analyst

COMPASS GROUP CANADA; Mississauga; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading global foodservice company located in Mississauga seeks a Business Analyst to drive operational excellence across its services. This position involves analyzing data to provide insights and support decision-making across various departments. Candidates should have a Bachelor’s degree and over 2 years of analytical experience, along with strong proficiency in data analysis tools like Excel and SQL. The company values diversity and encourages all qualified candidates to apply.

Qualifications

• 2+ years of experience in an analytical role, preferably in a service or retail environment.
• Strong proficiency in Excel, Power BI/Tableau, Smartsheet, and SQL.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Responsibilities

• Develop, maintain, and automate recurring reports to monitor business performance.
• Analyze operational, financial, and customer data to identify trends, gaps, and growth opportunities.
• Communicate and track executions to ensure program completeness.

Skills

Data analysis

Communication

Excel

Power BI/Tableau

SQL

Education

Bachelor’s degree in Business, Data Analytics or related field

Tools

Smartsheet

KPI performance metrics

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Canteen? Imagine having a career that can take you places. Join our industry-leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

Job Summary

We are seeking a detail‑oriented and business‑savvy Analyst to join our dynamic team. This role is pivotal in driving operational excellence and business growth across our office coffee, vending, and micro‑market services. The Analyst will leverage data to uncover actionable insights, identify issues and opportunities, and support strategic decision‑making across multiple departments. This role includes diagnosing opportunities and recommending improvements.

Now, if you were to come on board as a Business Analyst , we’d ask you to do the following for us:

• Develop, maintain, and automate recurring reports to monitor business performance including maintaining the KPI performance metrics
• Analyze operational, financial, and customer data to identify trends, gaps, and growth opportunities.
• Identify root causes for recurring issues and recommend process improvements
• Communicate and track execution by branch/operation to ensure program completeness as required
• Create new and use existing dashboards to communicate insights effectively to stakeholders.
• Partner with Operations to identify inefficiencies and recommend process improvements.
• Collaborate with Finance and FP&A to support budgeting, forecasting, and profitability analysis.
• Work with Customer teams to analyze service usage, satisfaction, and retention metrics.
• Act as a liaison between cross‑functional teams to ensure alignment on business goals.
• Present findings and recommendations to leadership and department heads.
• Support ad hoc analysis requests from internal stakeholders.

Think you have what it takes to be our Business Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Bachelor’s degree in Business, Data Analytics, or a related field.
• 2+ years of experience in an analytical role, preferably in a service or retail environment.
• Strong proficiency in Excel, Power BI/Tableau, Smartsheet, and SQL.
• Excellent communication and presentation skills.
• Ability to manage multiple priorities and work independently in a fast‑paced environment.
• Understanding of financial modeling and KPI tracking.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.