Bilingual Investment Administrator

HUB International; Vaughan; Hybrid; CAD 45,000 - 50,000; Full time

Job summary

A leading financial services firm in Vaughan is seeking a Bilingual Investment Administrator to provide exceptional customer service to clients. You will handle account updates, process transactions, and serve as a liaison with financial institutions. The ideal candidate is bilingual in French and English, possesses a high school diploma, and has prior experience in the investment industry. This position offers competitive compensation and a hybrid work model.

Benefits

Competitive Compensation

Work-Life Balance

Tailored Benefits

Career Growth and Support

Exclusive Perks

Qualifications

• Bilingual in French and English, both spoken and written, is required.
• Minimum requirement of a High School Diploma, with post-secondary education preferred.
• Prior experience in the investment industry dealing with Mutual Funds and/or Segregated Funds.

Responsibilities

• Follow up on business transactions, NIGO notices, account updates, openings, and processing transfers.
• Process incoming mutual and segregated fund trades, including new account openings, non-financial trades, and investment transfers.
• Respond to incoming advisor inquiries promptly.

Skills

Bilingual in French and English

Attention to detail

Time management

Communication skills

Education

High School Diploma

Post-secondary education

Tools

MS Office Suite

Job description

Bilingual Investment Administrator (Hybrid)

Hub Financial - Woodbridge, ON

Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting‑edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.

About The Role

The Investment Product Administrator will play a key role in building strong relationships with our clients (Advisors) through seamless customer service. This individual will work closely with the entire National Investments team handling account updates and openings, processing business transactions, and liaising with carriers and fund companies. They will ensure transactions are accurately processed and timely, identify and correct errors as required, and respond to incoming advisor inquiries promptly.

What You’ll Do

• Follow up on business transactions, NIGO notices, account updates, openings, and processing transfers at a national level.
• Process incoming mutual and segregated fund trades, including new account opening, non‑financial trades, and investment transfers as required.
• Ensure accurate and timely processing of transactions.
• Identify and correct transaction errors promptly.
• Respond to incoming advisor inquiries promptly.
• Act as a liaison with carriers and fund companies on behalf of advisors.
• Perform other duties as assigned.

What You’ll Need for Success

• Bilingual in French and English, both spoken and written, is required.
• Minimum requirement of a High School Diploma, with post‑secondary education preferred.
• Prior experience in the investment industry dealing with Mutual Funds and/or Segregated Funds.
• Previous administrative experience is desirable.
• Proficiency in typing and utilizing computer applications, including the MS Office suite.
• Demonstrated ability to communicate effectively both in written and verbal forms.
• Possess a positive attitude, a continuous willingness to assist others, curiosity, and the capability to maintain consistent results.
• Strong attention to detail and excellent problem‑solving abilities.
• Excellent time management skills.

What’s in it for you?

• Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
• Work‑Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
• Tailored Benefits: Access a personalized benefits package, including company‑matched RRSPs, designed to meet your unique needs.
• Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
• Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.

Compensation

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.

Why Choose HUB?

When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit the About Us page.

About HUB International

Headquartered in Chicago, Illinois, Hub International Limited is a leading full‑service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

We’re not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.

Department Account Management & Service — Required Experience: 1‑2 years of relevant experience — Required Travel: No Travel Required

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AI Disclosure

AI and Automation Notice HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.