Bilingual Customer Support Specialist
FortNine
Montreal
On-site
CAD 60,000 - 80,000
Full time
30+ days ago
Job summary
A leading e-commerce company in Montreal is seeking a Customer Service Representative. This full-time position offers a starting salary of $20/hour, increasing to $21.75/hour post-training. Candidates should be bilingual (English & French) with excellent communication skills. Responsibilities include assisting customers with order issues and navigating multiple computer applications. The company offers a supportive environment with benefits including health insurance and professional development opportunities.
Benefits
Health Insurance including medical, dental, vision and life
Free unlimited healthy snacks and drinks
Clean and newly built office environment
Free parking on-site
Qualifications
- Minimum of one year experience in e-commerce or customer service preferred.
- Excellent written and verbal communication skills in both English and French.
- Strong attention to detail and autonomy in problem solving.
Responsibilities
- Advising and assisting customers with order processing issues.
- Performing with substantial autonomy and taking initiative.
- Navigating through multiple computer applications efficiently.
Skills
Bilingualism: English & French
Solid computer skills
Excellent communication skills
Strong drive for progression
A leading e-commerce company in Montreal is seeking a Customer Service Representative. This full-time position offers a starting salary of $20/hour, increasing to $21.75/hour post-training. Candidates should be bilingual (English & French) with excellent communication skills. Responsibilities include assisting customers with order issues and navigating multiple computer applications. The company offers a supportive environment with benefits including health insurance and professional development opportunities.