Bakery Associate

Otter Farm & Home Co-operative; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local community-focused co-operative in Metro Vancouver is seeking a Bakery Associate to join their team. This role involves assisting in recipe design, baking a variety of goods, and providing outstanding customer service. Ideal candidates should have previous baking experience, excellent communication skills, and a commitment to a safe working environment. Competitive wages, bonuses, and benefits are offered, making this an exciting opportunity for those passionate about retail and baking.

Benefits

Competitive wages

Annual bonus program

Comprehensive benefits package

Employer matched pension plan

Team discounts on various purchases

Education assistance program

Qualifications

• Previous baking experience preferred.
• Customer service experience is an asset.
• Food safety certification is an asset.
• Excellent communication skills required.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Assist in designing and improving recipes.
• Use mixers and other equipment safely to make baked goods.
• Decorate and display finished products.
• Provide exceptional customer service and greet customers.
• Keep records related to deliveries and inventory.

Skills

Baking experience

Customer service

Food safety certification

Communication skills

Teamwork

Strong work ethic

Job description

Who we are

Otter Co‑op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty‑one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman Pub in South Surrey and twenty‑five gas station/convenience stores. To learn more about who we are how you can help bring our brand to life, visit us at www.otterco‑op.crs.

What you’ll do

Reporting to the Bakery Manager, responsibilities for this position include the following:

• Assisting in designing and improving recipes
• Measuring and combining ingredients and safely using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc.
• Decorating and displaying finished products and features
• Add a quality finish to baked items and packed products
• Maintain proper storage, labelling and rotation of food products
• Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service
• Keeping records relating to deliveries, inventory, and production levels
• Taking client information and ensuring that deliveries are fulfilled accurately and on time
• Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift
• Follow opening and closing procedures
• Contribute to the team in living the corporate Values of Integrity, Community and Excellence
• Perform other duties as assigned

Why it matters

Our team provides a range of products and services to support our member‑owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are

You are looking for a career in Retail Store Operations and:

• Previous Baking experience preferred
• Previous Retail / Customer Service an asset
• Previous experience handling food along with a food safe certification is an asset
• Must have excellent communication skills, be able to work efficiently in a team setting as well as independently in a fast‑paced environment
• Must have a strong work ethic
• This is a physical job requiring the ability to stand for long periods of time and lift, push, pull up to 50 pounds on occasion
• Must be committed to a SAFE working environment
• The ideal candidate will have open availability 7 days a week to work a variety of shifts, that include early mornings, afternoons and late evenings
• This position is based at the Retail Centre, though it may require on some occasions to travel and work at other locations as business needs arise

What’s in it for you

• Competitive Wages
• Wage increases based on hours worked & meeting expectations in the position
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co‑op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co‑op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Posting date: January 30, 2026
Wage at time of posting: $17.85- $20.33

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