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A health services organization in Jasper, Alberta is seeking a Registration, Switchboard, & Patient Information Clerk. The successful candidate will handle patient registrations, manage switchboard operations, and support financial duties while ensuring the integrity of health records. Required qualifications include Grade 12 completion, medical terminology knowledge, and proficiency in Microsoft Outlook, Word, and Excel. This full-time role offers a salary of $23.53 to $28.60 per hour.
Alberta Health Services Jasper, AB $23.53–$28.60 an hour - Full-time
Job details: Pay $23.53–$28.60 an hour, Job type Full-time, Shift and schedule Weekends as needed, Evening shift, Day shift, Location Jasper, AB
Your Opportunity: Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Administrative Support III maintains the integrity of the health record through retrieving, preparing, scanning paper records to the Electronic Clinical Information System and auditing scanned records.
The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Connect Care) to include the collection/verification of patient's demographic information as well as validating insurance, financial information, and other necessary forms.
This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families.
Monitors security cameras if applicable and code phones/alerts as required in the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts.
Required Qualifications: Completion of Grade 12 or equivalent, Working knowledge of Microsoft Outlook, Word and Excel, Medical Terminology Certificate or equivalent, Fluent in written and spoken English language, Accurate and proficient keyboarding skills of a minimum of 40 wpm required.
Preferred Qualifications: MOA, Unit Clerk Course or equivalent, Experience in Patient Registration, Financial Records, and/or Telecommunication.
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